Workflow Automation and Process Management

Heaters E-Commerce Platform, a family-owned business established in 1990, specializes in providing high-quality heating solutions, including wood and gas heaters, outdoor heating options, and barbecues. The company sought to enhance its online presence by developing a user-friendly website that showcases its diverse product range, offers detailed information on services, and facilitates customer engagement. The objective was to create a digital platform that reflects the company's commitment to quality and customer satisfaction.
The website was designed to:

• Showcase a comprehensive range of heating products with detailed descriptions and images.
• Provide information on services such as heater repairs, inspections, and maintenance.
• Highlight partnerships with renowned brands like Weber, Osburn, and Coonara.
• Offer contact details, showroom location, and operating hours for customer convenience.
• Ensure a responsive design for optimal viewing on various devices.

Better Discussion is a professional & personal community platform through which users are interacting with their colleagues, family& friends, like minded users etc. to have discussions to drive certain results. With goal of building communities, Better Discussions is providing all required online tools to give personalized & interactive user behaviour.

Apart from social & community advantages, Better Discussion is providing B2C platform as well through which users can search for different businesses/sellers from whom they can purchase required items to plan their events, meetings, outings etc. Merging social, community & e-commerce aspects are differentiative factor for this system.

Key Features:

- Communty builder tools

- Interactive communication

- Building groups

- Event, meeting, outings etc planning

- Decission making and further planning

- Multi-store for buying/seeling items

and others

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

Toyness is a multilingual go to online kids store with massive collection of kid’s toys sorted under different categories.The app facilitates seamless buying experience through one-step checkout process, multi-payment options,  order tracking and and easy refund/return management. The app also has an integrated web-based system for admin to manage product categories, inventory and order management, shipment handling, and setting multiple languages.

An instant messaging app allowing users to exchange end-to-end encrypted and content-expiring messages, including photos, videos, and file attachments. This is a chat application that provides a secure communication platform for its users and users (user 1) can instantly connect with other users (user 2) 1:1 or in groups.

The project aims to develop a web-based dynamic survey platform designed to capture consumer lifestyle preferences and habits. The survey will consist of four sections with approximately 20 questions and will incorporate conditional logic, ensuring that questions adapt based on user responses. If a respondent selects "yes" to a specific question, additional relevant questions will follow, while a "no" response will allow them to proceed to the next section. The survey should be easily accessible via email invitations or be completed directly by operators, ensuring flexibility in data collection.

The system should support data retrieval, reporting, and potential integration with marketing automation tools, making it a scalable and user-friendly solution for consumer engagement.