AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.
We are developing a comprehensive, NDIS-compliant CRM platform for allied health service providers in Australia, focused on supporting children and young people with disabilities through therapies such as Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support. The platform streamlines end-to-end operations including client onboarding, service agreement management, therapist workflows, session scheduling, case notes, and compliance-driven billing. It enables accurate NDIS service code mapping, automated invoicing aligned with different funding types (Self, Plan, and NDIA-managed), and real-time budget tracking to prevent over-claiming and reduce payment errors.
Solution designed for speciality care i.e outpatient surgical centers . Along with clinical component there are multiple business operations which has to be taken care of e.g Streamlining pre-arrival workflow, prior authorization, insurance verification, medical necessity checking, financial assistance screening, appeals management, release of information, and more.
Freelancers and small businesses often struggle with manual invoicing, fragmented tax compliance, and delayed payment collection, resulting in administrative overhead and slower cash flow. Invoice Smooth required a unified platform that simplified billing across web and mobile devices while supporting multiple countries and payment methods. smartData developed Invoice Smooth as an AI-powered SaaS platform that enables users to generate invoices, estimates, and credit notes through voice or text in under 20 seconds. The solution includes automated regional tax management, customizable invoice templates with AI-generated branding, recurring billing, AI-powered expense receipt scanning, integrated Stripe and PayPal payments, business analytics, and an intelligent AI assistant. By the completion of Milestone 3, the platform delivered a scalable end-to-end invoicing solution that significantly reduced invoice creation time, improved tax compliance, and accelerated payment collection.
Legal professionals and general users often struggle to navigate complex legal language, fragmented legislation sources, and time-consuming legal research processes. The client required an AI-powered solution capable of simplifying legal discovery while improving accessibility and research speed. smartData designed and developed INAC, an AI-enabled legal research platform that allows users to ask natural language legal questions and receive simplified, context-aware responses. The platform includes AI-driven legal search, intelligent filtering, legal summaries, chatbot-based interactions, subscription management, and an admin dashboard for content and platform management.
This system streamlines customs operations by automating Commercial Accounting Declarations (CAD) submissions and ensuring compliance with CBSA’s CARM program, ECCRD Addendum, and related regulatory frameworks. The platform enables importers, brokers, and corporate customers (B2B) to efficiently manage customs data, submit declarations, and process duty recovery adjustments. Built with full compliance to CBSA CARM integration standards, the system ensures high data integrity, auditability, and operational efficiency. It eliminates manual processes, reduces compliance risks, and provides a centralized platform for end-to-end customs operations management.
A web and mobile-based solution designed to modernize workshop and fleet operations, replacing a legacy desktop system. The platform streamlines fleet (trucks/trailers) management, inspections, inventory, job allocation, and reporting. Mobile apps for technicians and inspectors ensure field readiness, while integration with Verizon Connect (mileage tracking), odometer data, and XERO (accounting) supports real-time, accurate, and compliant operations. The solution improves transparency in maintenance workflows, accountability in technician performance, and accuracy in financial reporting, while providing a scalable base for multi-workshop rollout.
Large shopping centres deal with a constant flow of maintenance requests, tenant issues, and contractor coordination. In this case, the centre’s operations team needed a better way to handle tasks end-to-end – from logging and assigning issues to tracking progress and ensuring timely completion.
The platform is designed to enable businesses to purchase manage their referral processes. It provides a comprehensive solution for businesses to set up and manage their referral programs, track and verify referrals, manage rewards, and interact with referrers. The platform offers both a web and mobile interface, with role-based access for users, businesses, and administrators.
Company deals in the branding of products – Looking for a solution to automate the business process that can enhance ROI and improve productivity.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
The company is providing logistics and delivery services to corporates like 7Eleven, IGA, Distribution centers, and others. With this system, they combine Parcel Delivery & Ride Sharing covering both corporates & individuals. They started with one city and then launched their services at the national level covering the states of Australia. Also partnered with an electric vehicle company that is providing services in Australia.
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
It is a streamlined solution for managing fire inspection operations and maintenance records through its an integrated field service technician mobile apps, client apps, and web-admin interface tailored to enhance compliance and operational efficiency for businesses. The platform consolidates critical fire safety data into a user-friendly, all-in-one system, ensuring accessibility, real-time updates, and simplified compliance with regulations.
This system strengthens client relationships by delivering seamless access to maintenance reports, schedules, and alerts while promoting transparency. With features like real-time updates, job management, asset tracking, secure document storage, and compliance tracking.
An inspection application for used cars that assists customers in validating the health of the car before purchase and helps them to take an informed decision. This application connects customers and inspectors, who will generate a car health report and sell that report to customers, also displays VHR form carfax (third party) will charge add as add on, and the Inspector will get a commission for each inspection.