Our Recent Case Studies
Aged Care for Australia
AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.
NDIS CRM
We are developing a comprehensive, NDIS-compliant CRM platform for allied health service providers in Australia, focused on supporting children and young people with disabilities through therapies such as Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support. The platform streamlines end-to-end operations including client onboarding, service agreement management, therapist workflows, session scheduling, case notes, and compliance-driven billing. It enables accurate NDIS service code mapping, automated invoicing aligned with different funding types (Self, Plan, and NDIA-managed), and real-time budget tracking to prevent over-claiming and reduce payment errors.
Enterprise Clinician Facility Management Portal
Solution designed for speciality care i.e outpatient surgical centers . Along with clinical component there are multiple business operations which has to be taken care of e.g Streamlining pre-arrival workflow, prior authorization, insurance verification, medical necessity checking, financial assistance screening, appeals management, release of information, and more.
AI-Powered Cross-Platform Invoicing & Estimate System
Freelancers and small businesses often struggle with manual invoicing, fragmented tax compliance, and delayed payment collection, resulting in administrative overhead and slower cash flow. Invoice Smooth required a unified platform that simplified billing across web and mobile devices while supporting multiple countries and payment methods. smartData developed Invoice Smooth as an AI-powered SaaS platform that enables users to generate invoices, estimates, and credit notes through voice or text in under 20 seconds. The solution includes automated regional tax management, customizable invoice templates with AI-generated branding, recurring billing, AI-powered expense receipt scanning, integrated Stripe and PayPal payments, business analytics, and an intelligent AI assistant. By the completion of Milestone 3, the platform delivered a scalable end-to-end invoicing solution that significantly reduced invoice creation time, improved tax compliance, and accelerated payment collection.
INAC - AI-Powered Legal Research Platform
Legal professionals and general users often struggle to navigate complex legal language, fragmented legislation sources, and time-consuming legal research processes. The client required an AI-powered solution capable of simplifying legal discovery while improving accessibility and research speed. smartData designed and developed INAC, an AI-enabled legal research platform that allows users to ask natural language legal questions and receive simplified, context-aware responses. The platform includes AI-driven legal search, intelligent filtering, legal summaries, chatbot-based interactions, subscription management, and an admin dashboard for content and platform management.
Custom Compliance Operating system
This system streamlines customs operations by automating Commercial Accounting Declarations (CAD) submissions and ensuring compliance with CBSA’s CARM program, ECCRD Addendum, and related regulatory frameworks. The platform enables importers, brokers, and corporate customers (B2B) to efficiently manage customs data, submit declarations, and process duty recovery adjustments. Built with full compliance to CBSA CARM integration standards, the system ensures high data integrity, auditability, and operational efficiency. It eliminates manual processes, reduces compliance risks, and provides a centralized platform for end-to-end customs operations management.
Cloud Workshop Management System
A web and mobile-based solution designed to modernize workshop and fleet operations, replacing a legacy desktop system. The platform streamlines fleet (trucks/trailers) management, inspections, inventory, job allocation, and reporting. Mobile apps for technicians and inspectors ensure field readiness, while integration with Verizon Connect (mileage tracking), odometer data, and XERO (accounting) supports real-time, accurate, and compliant operations. The solution improves transparency in maintenance workflows, accountability in technician performance, and accuracy in financial reporting, while providing a scalable base for multi-workshop rollout.
Proptech Solution for Streamlined Maintenance and Tenant Support
Large shopping centres deal with a constant flow of maintenance requests, tenant issues, and contractor coordination. In this case, the centre’s operations team needed a better way to handle tasks end-to-end – from logging and assigning issues to tracking progress and ensuring timely completion.
Refer US
The platform is designed to enable businesses to purchase manage their referral processes. It provides a comprehensive solution for businesses to set up and manage their referral programs, track and verify referrals, manage rewards, and interact with referrers. The platform offers both a web and mobile interface, with role-based access for users, businesses, and administrators.
Compliance Management System
Company deals in the branding of products – Looking for a solution to automate the business process that can enhance ROI and improve productivity.
Recent Portfolio Projects
Comprehensive Alternative Medicine Platform
This project involves the development of a user-centric platform dedicated to delivering alternative medicine services through a well-coordinated team of in-house healthcare providers. The system will serve as a centralized hub for users seeking alternative treatment options, providing them with direct access to qualified practitioners and a range of healthcare services.
Cleaning Job Management System
It is an Australian-based web and mobile solution targeted to streamline and automate services and in-house business operations of Residential and Commercial Franchise companies. Customers can raise residential/domestic, and commercial cleaning requests through the web and mobile app. There’s also an admin/franchisor interface that is managing franchisee, invoicing & financial, and worker management tasks. Customers can connect with the nearby franchisees in their suburbs and post requests based on their needs through their portal.
Travel Marketplace Platform
Atorvia is a next-generation online travel marketplace designed to simplify tour booking and management. It provides an end-to-end solution where travelers can search, filter, and book tours seamlessly, while suppliers can list, manage, and sell their tours efficiently.
The platform offers a dynamic tour discovery experience with advanced search and filtering options, secure payment gateways, multilingual support, and automated supplier verification. It ensures a frictionless experience for both travelers and suppliers, optimizing the booking process and enhancing transparency with features like tour ratings, user reviews, and real-time supplier interactions.
Milk Chocolate
Prospective property buyers often face delays in identifying suitable suburbs and properties, limited visibility into where they stand in the buying journey, and fragmented coordination between buyer's agents, support teams, and external parties such as conveyancers and inspectors. The client required enhancements to streamline client onboarding, automate workflow tracking across the buying process, and improve real-time communication across all stakeholders.
smartData enhanced the existing Milk Chocolate Property platform by optimizing the client and agent-facing Own™ portal with automated notifications, improved Game Plan™ workflows, AI-assisted suburb and property matching, and upgraded UX for registration, recommendations, and milestone tracking from exchange through settlement. The solution introduces structured client preference reuse, simplified onboarding, intelligent agent assignment tracking, and AI-assisted decision support to help clients evaluate suburb and property recommendations.
As a result, the platform improves operational efficiency, reduces lead-to-purchase turnaround time, enhances client engagement through proactive communication, and establishes a scalable foundation for future AI-driven property personalization and automated transaction coordination.
Healthcare Dynamics CRM
This platform is a specialized Healthcare CRM designed to empower clinical staff and medical institutions to make data-driven decisions through advanced patient insights. By centralizing clinical reporting and diagnostic data, the system enables healthcare providers to deliver personalized wellness and treatment plans. The solution streamlines complex medical workflows, ensuring that high-value health data is actionable, secure, and accessible to multidisciplinary teams.
