Our Recent Case Studies
Enterprise Clinician Facility Management Portal
Solution designed for speciality care i.e outpatient surgical centers . Along with clinical component there are multiple business operations which has to be taken care of e.g Streamlining pre-arrival workflow, prior authorization, insurance verification, medical necessity checking, financial assistance screening, appeals management, release of information, and more.
NDIS CRM
We are developing a comprehensive, NDIS-compliant CRM platform for allied health service providers in Australia, focused on supporting children and young people with disabilities through therapies such as Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support. The platform streamlines end-to-end operations including client onboarding, service agreement management, therapist workflows, session scheduling, case notes, and compliance-driven billing. It enables accurate NDIS service code mapping, automated invoicing aligned with different funding types (Self, Plan, and NDIA-managed), and real-time budget tracking to prevent over-claiming and reduce payment errors.
Aged Care for Australia
AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.
Cloud Workshop Management System
A web and mobile-based solution designed to modernize workshop and fleet operations, replacing a legacy desktop system. The platform streamlines fleet (trucks/trailers) management, inspections, inventory, job allocation, and reporting. Mobile apps for technicians and inspectors ensure field readiness, while integration with Verizon Connect (mileage tracking), odometer data, and XERO (accounting) supports real-time, accurate, and compliant operations. The solution improves transparency in maintenance workflows, accountability in technician performance, and accuracy in financial reporting, while providing a scalable base for multi-workshop rollout.
INAC - AI-Powered Legal Research Platform
Legal professionals and general users often struggle to navigate complex legal language, fragmented legislation sources, and time-consuming legal research processes. The client required an AI-powered solution capable of simplifying legal discovery while improving accessibility and research speed. smartData designed and developed INAC, an AI-enabled legal research platform that allows users to ask natural language legal questions and receive simplified, context-aware responses. The platform includes AI-driven legal search, intelligent filtering, legal summaries, chatbot-based interactions, subscription management, and an admin dashboard for content and platform management.
Custom Compliance Operating system
This system streamlines customs operations by automating Commercial Accounting Declarations (CAD) submissions and ensuring compliance with CBSA’s CARM program, ECCRD Addendum, and related regulatory frameworks. The platform enables importers, brokers, and corporate customers (B2B) to efficiently manage customs data, submit declarations, and process duty recovery adjustments. Built with full compliance to CBSA CARM integration standards, the system ensures high data integrity, auditability, and operational efficiency. It eliminates manual processes, reduces compliance risks, and provides a centralized platform for end-to-end customs operations management.
Proptech Solution for Streamlined Maintenance and Tenant Support
Large shopping centres deal with a constant flow of maintenance requests, tenant issues, and contractor coordination. In this case, the centre’s operations team needed a better way to handle tasks end-to-end – from logging and assigning issues to tracking progress and ensuring timely completion.
Refer US
The platform is designed to enable businesses to purchase manage their referral processes. It provides a comprehensive solution for businesses to set up and manage their referral programs, track and verify referrals, manage rewards, and interact with referrers. The platform offers both a web and mobile interface, with role-based access for users, businesses, and administrators.
Compliance Management System
Company deals in the branding of products – Looking for a solution to automate the business process that can enhance ROI and improve productivity.
Behavioural Telehealth Platform
Our platform bridges the gap between international workers and students and mental health professionals in their home countries. It offers a culturally sensitive approach to behavioral health by connecting individuals with therapists who understand their unique cultural backgrounds, communication styles, and specific needs.
Recent Portfolio Projects
Customer Service and Communication Platform
The system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. It is managing real-time translation which eliminates language barriers and increased customer behavior.
AI Clinical Documentation Platform
Astra Health is an AI-driven platform designed to revolutionize clinical documentation. By leveraging multilingual AI-powered solutions, it enables healthcare professionals to automate their administrative tasks, allowing them to focus on providing quality patient care. The platform enhances clinical productivity, ensures accurate documentation, and improves the overall patient experience while reducing administrative burdens. Astra Health aligns with the mission of making healthcare more efficient and patient-centered. It supports diverse healthcare professionals across different languages and settings, ensuring seamless integration into existing medical workflows.
InsureTech System
It is a fully-automated risk assessment & benchmarking process management system. It allows business owners to build a comprehensive, industry-specific risk profile for business in a matter of minutes.
The system facilitates affordable, intelligent matching of risk and insurance, reducing the likelihood of under insurance and optimizing premium expenditure.
Scalable Construction Supply ERP with AI Automation and Financial Integration
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
- Instantly respond to customer queries related to order status, invoices, and delivery timelines
- Reduce dependency on manual call handling
- Provide 24/7 support without increasing headcount
- Assist internal teams with quick data lookup and order insights
- Improve response time and customer satisfaction
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
ESC and Compliance Automation for Energy Sector
The primary objective of the compliance process automation platform is to enhance the operational efficiency of the energy company's Energy Saving Certificate (ESC) process. This will be achieved by automating the collection, validation, and reporting of energy savings data related to lighting, air conditioning, heat pumps, and batteries. The platform aims to reduce manual processing time, minimize errors, and ensure compliance with regulatory requirements, ultimately leading to improved accuracy in reporting and increased energy efficiency.
