Revolutionize Customer Engagement with AI-Powered Chatbots in Australia

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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QHSE

QHSE

The objective of the QHSE project is to develop a comprehensive SaaS-based Quality, Health, Safety, and Environment (QHSE) reporting and management software specifically designed for high-risk industries such as Oil and Gas, Construction, Manufacturing, and Warehousing. The platform aims to streamline safety management processes by offering organizations an integrated solution for incident reporting, risk assessments, audits, inspections, and employee certification tracking. Through real-time alerts and dashboards, QHSE enables data-driven decision-making, fosters a strong safety culture, ensures regulatory compliance, and drives continuous improvement in safety performance. The goal is to optimize organizations (QHSE systems), minimize workplace hazards, and enhance overall safety compliance.

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Line Inspection Platform

Line Inspection Platform

Cloud-based geospatial platform displaying poles and stations over the map using KML implementation and perform real-time inspections improving operational efficiency in the system. With help of reports, stakeholders are getting a summarized view of which poles/transmission lines need repair work, and build survey module helps contractor to establish lines in new areas.

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Money Lending and Borrowing Platform

Money Lending and Borrowing Platform

The platform is a secure P2P lending solution connecting lenders and borrowers. Lenders can register, verify KYC, manage funds, and list loan offers with customizable terms. Borrowers can browse, apply for loans, and provide collateral if needed. Integrated APIs ensure compliance, while automated contracts with e-signatures streamline the process. A robust admin panel manages operations and security, ensuring a user-friendly and efficient experience.

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Multi Transactional Ecommerce Marketplace

Multi Transactional Ecommerce Marketplace

It is one of the largest e-commerce marketplaces providing a platform for small, medium and large businesses across 52 countries to connect with millions of customers worldwide. The product range consists of tens of millions of products available and a wide choice of national and international brands across diverse categories including electronics, mobile, home & garden, health & beauty, office & computing, movies and books.

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Freight Management Portal

Freight Management Portal

A freight forwarding online platform for the customers to calculate the quotes for their shipment and for the freight forwarders to manage the freight charges, local charges, transport charges, and to manage the shipment process. 

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Car rental marketplace

Car rental marketplace

The proposed mobile app addresses the potential gap in the market for a specialized retail platform focused on electric vehicles, which could make it easier for consumers to find and purchase electric vehicles. It provides a comprehensive solution for buying, selling, and renting electric vehicles, with a focus on educating and encouraging consumers to make the switch to electric vehicles.

With EVs poised to become more popular, the platform's unique approach and focus on education could lead to quick expansion and growth. It is similar to Turo with two interfaces, one for buyers and sellers and one for administrators, with multiple user roles in between. The business model of the platform is based on commissions or fees charged for each transaction made through the platform by charging a commission on the sale or rental of electric vehicles made through the platform.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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