AI-Driven Automation and Chatbots

In the field of AI-Driven Automation and Chatbots, smartData stands as a strategic partner, reimagining how businesses automate and enhance customer experiences. Our solutions streamline operations through intelligent automation and elevate customer satisfaction with advanced chatbot technologies. We focus on process automation, natural language processing (NLP), and AI-driven chatbot development to enable effective customer engagement, reduced operational costs, and optimized workflows.

Beyond functional automation, our chatbots prioritize user-friendly, conversational design, ensuring engaging and seamless customer interactions. Partner with smartData to transform operational efficiency and deliver outstanding customer experiences through AI-driven automation and intelligent chatbots.

Recent Portfolio Projects

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Fire Inspection Management App

Fire Inspection Management App

It is a streamlined solution for managing fire inspection operations and maintenance records through its an integrated field service technician mobile apps, client apps, and web-admin interface tailored to enhance compliance and operational efficiency for businesses. The platform consolidates critical fire safety data into a user-friendly, all-in-one system, ensuring accessibility, real-time updates, and simplified compliance with regulations.
This system strengthens client relationships by delivering seamless access to maintenance reports, schedules, and alerts while promoting transparency. With features like real-time updates, job management, asset tracking, secure document storage, and compliance tracking.

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AI Enabled Contact Center Automation System

AI Enabled Contact Center Automation System

AI-Based Contact Center System is designed to address this need by providing a state-of-the-art platform that harnesses the power of advanced artificial intelligence. Our system offers a comprehensive suite of tools and features specifically crafted to enhance customer interactions across a range of industries, including Healthcare, Retail, Fintech, Real Estate, and more. By integrating sophisticated AI technologies, we enable contact centers to streamline operations, optimize performance, and deliver superior service. This solution combines real-time transcriptions, intelligent analysis, and interactive bots to create a seamless and efficient customer experience. It is built to not only handle routine inquiries but also to provide deep insights and tailored responses that drive meaningful engagement. Whether managing complex healthcare queries, facilitating financial transactions, or addressing retail customer concerns, our system adapts to the unique demands of each industry.

This innovative platform is designed to be scalable and flexible, catering to both small businesses and large enterprises. By leveraging our AI-Based Contact Center System, organizations can transform their customer service operations, improve response times, and achieve higher levels of customer satisfaction, all while gaining valuable insights into their interactions and performance.

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AI Meeting Assistant

AI Meeting Assistant

AI Meeting Assistant is an advanced system providing any business to handle real time transcriptions & result driven analysis during meetings or for recorded meetings. Proposed system is allowing businesses to extract meaningful information from meetings like key topics, action items, MoM, key stakeholders, follow up points etc via AI driven tools.

Key Features:

  • Call recordings and Screen Capturing (update it will be developed in C# not in AI/Python)
  • Audio Transcription
  • Speaker diarization
  • Computer vision analysis Shared screen analysis (slide, title extraction, screen OCR, etc.)
  • Sentiment analysis
  • Topic extraction
  • Keywords and meeting analysis
  • Intent and inferences
  • Identification of action items
  • Summarization
  • Maintaining meeting logs and follow ups
  • Zoom, MS Teams, Google Meet & AWS S3 integration along with manual uploading
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Document and Process Automation Platform

Document and Process Automation Platform

An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.

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USA App

USA App

Project aims to develop a comprehensive Mobile Workforce Management and Compliance Reporting solution tailored specifically for companies operating in the field of security services. This innovative platform will seamlessly integrate both web and mobile applications to enhance the efficiency, accountability, and compliance of security personnel in the field. 

With Mobile Workforce Management and Compliance Reporting solution, we aim to empower security service companies with the tools they need to optimize their operations, improve compliance, and ensure the safety and security of their clients. This project will enhance efficiency, reduce risks, and ultimately lead to higher client satisfaction and business growth. 

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Driving Safety

Driving Safety

The primary objective of the proposed application is to enhance the safety and well-being of long-distance and courier service drivers by reducing the incidence of accidents through proactive health monitoring and driving aptitude assessments. The platform, accessible via a mobile app, will empower drivers to manage their daily vitals and ensure their readiness for driving by integrating multiple data collection methods:

1.    Manual Data Entry: A user-friendly intake form will allow drivers to manually input their vital information, with automated notifications based on the data collected.
2.    Camera-Based Monitoring: Drivers can measure their pulse wave by pressing a finger against the front camera, enabling real-time monitoring of pulse stability and fluctuations.
3.    Ring Device Integration: Drivers equipped with a compatible ring device can seamlessly upload vital data, ensuring comprehensive health monitoring.

By leveraging these methods, the solution aims to minimize the risk of accidents caused by health-related issues, ultimately contributing to safer roads and a healthier workforce.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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