The Challenge
Outpatient surgical centres carry a business workload alongside the clinical one — pre-arrival workflow, prior authorisation, insurance verification, medical necessity checking, financial assistance screening, appeals and release of information. Each depends on configuration that was not centrally managed across facility types.
Standalone, member and enterprise sites configured separately.
Plan and medical codes maintained outside one system.
User access defined per application, not centrally.
No structured phases for routing administrative work.
Approach & Solution
Key Features
Standalone, member and enterprise types in one model.
Plan, medical and activity codes maintained once.
Access assigned by role across applications and modules.
Accounts created against active directory network identity.
Product Showcase
Final Outcome
Facility structure, office relationships, insurance code sets, user permissions and work queues are defined once and applied across the network, so adding a site becomes a configuration task rather than a rebuild.
