Our Recent ESS Case Studies

Our platform bridges the gap between international workers and students and mental health professionals in their home countries. It offers a culturally sensitive approach to behavioral health by connecting individuals with therapists who understand their unique cultural backgrounds, communication styles, and specific needs. By addressing the challenges that often arise when seeking care abroad, such as language barriers and cultural mismatches, the platform ensures that users receive personalised, empathetic care from professionals they can trust. With seamless virtual consultations, users can access support anytime, regardless of geographic location, creating a supportive and familiar therapeutic environment. This service fosters mental well-being and resilience, making it easier for international communities to maintain strong connections with their home countries while navigating life abroad. 

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

A marketplace required a web & mobile platform for live video shopping, enabling sellers to engage customers in real-time and drive sales through interactive live streaming. The system needed to support product showcasing, live chat, social media streaming, and seamless order management. The objective was to increase customer engagement, boost conversions, and offer a seamless shopping experience through live commerce.
This system was designed to:

• Enable sellers to conduct live streaming sessions for product demonstrations.
• Allow customers to view, interact, and purchase directly from live streams.
• Integrate with social media platforms for expanded reach.
• Facilitate real-time order and claim management.
• Support payment processing and secure transactions.
• Provide an intuitive admin dashboard for user and inventory management.

A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.

The company is providing logistics and delivery services to corporates like 7Eleven, IGA, Distribution centers, and others. With this system, they combine Parcel Delivery & Ride Sharing covering both corporates & individuals. They started with one city and then launched their services at the national level covering the states of Australia. Also partnered with an electric vehicle company that is providing services in Australia.

Better Discussion is a professional & personal community platform through which users are interacting with their colleagues, family& friends, like minded users etc. to have discussions to drive certain results. With goal of building communities, Better Discussions is providing all required online tools to give personalized & interactive user behaviour.

Apart from social & community advantages, Better Discussion is providing B2C platform as well through which users can search for different businesses/sellers from whom they can purchase required items to plan their events, meetings, outings etc. Merging social, community & e-commerce aspects are differentiative factor for this system.

Key Features:

- Communty builder tools

- Interactive communication

- Building groups

- Event, meeting, outings etc planning

- Decission making and further planning

- Multi-store for buying/seeling items

and others