Our Recent ESS Case Studies

It is an in-venue restaurant ordering system that allows customers to pre-order food for on-table delivery or pickup, eliminating the need to wait in long queues. The system will consist of a mobile application for customers and a web-based backend for restaurant management.

Online legal marketplace platform that connects individuals or businesses in need of legal services with qualified lawyers or legal professionals. This platform aims to make it easier for clients to find and hire legal professionals, while also providing a streamlined process for lawyers to offer their services and manage client relationships. Here are some key features and functions commonly found in legal marketplace platforms:

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

An intelligent hybrid of wearable technology, artificial intelligence (AI) through an algorithm based matching helps in selection of right health coaches who in turn help in creating the right health and wellness program . Algorithm feeds on users' health and wellness data through a HRA based questionnaire. Based on the responses, the AI-enabled engine creates a personalised health and wellness plan, along with a closest match with a fully qualified and accountable health coach.The coach validates and amends the plans to ensure the best results. The app also offers integration with popular fitness trackers, medical devices, and smartwatches that help users track their performance, nutrition, and get notifications for guided regimen adherence.

Bellabox is a subscription-based beauty box service that delivers curated cosmetic samples from local and international brands to users monthly. The platform allows customers to discover new beauty products before committing to full-size purchases. The business model enhances brand exposure for partnered beauty companies while offering users a convenient and cost-effective way to explore skincare, haircare, and cosmetics.

The platform streamlines the subscription management process, ensuring seamless user sign-ups, automated billing, order fulfillment, and personalized recommendations based on user preferences. With a focus on customer retention and engagement, the system incorporates loyalty rewards, referral programs, and promotional discounts to boost recurring sales.

Large shopping centres deal with a constant flow of maintenance requests, tenant issues, and contractor coordination. In this case, the centre’s operations team needed a better way to handle tasks end-to-end – from logging and assigning issues to tracking progress and ensuring timely completion.
To solve this, we developed a purpose-built digital platform that brings everything into one place. It simplifies task management, gives tenants a direct line for raising issues, and provides centre staff and contractors with the tools they need to stay on top of their work. Everything is tracked, nothing falls through the cracks, and everyone is accountable.