Our Recent ESS Case Studies
Multilingual Conversational Messaging Platform
The system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. It is managing real-time translation which eliminates language barriers and increased customer behavior.
AI Legal Research Platform
Legal professionals and general users often struggle to navigate complex legal language, fragmented legislation sources, and time-consuming legal research processes. The client required an AI-powered solution capable of simplifying legal discovery while improving accessibility and research speed. smartData designed and developed INAC, an AI-enabled legal research platform that allows users to ask natural language legal questions and receive simplified, context-aware responses. The platform includes AI-driven legal search, intelligent filtering, legal summaries, chatbot-based interactions, subscription management, and an admin dashboard for content and platform management.
Customs Compliance Operating System
This system streamlines customs operations by automating Commercial Accounting Declarations (CAD) submissions and ensuring compliance with CBSA’s CARM program, ECCRD Addendum, and related regulatory frameworks. The platform enables importers, brokers, and corporate customers (B2B) to efficiently manage customs data, submit declarations, and process duty recovery adjustments. Built with full compliance to CBSA CARM integration standards, the system ensures high data integrity, auditability, and operational efficiency. It eliminates manual processes, reduces compliance risks, and provides a centralized platform for end-to-end customs operations management.
Fleet & Workshop Operations Platform
A web and mobile-based solution designed to modernize workshop and fleet operations, replacing a legacy desktop system. The platform streamlines fleet (trucks/trailers) management, inspections, inventory, job allocation, and reporting. Mobile apps for technicians and inspectors ensure field readiness, while integration with Verizon Connect (mileage tracking), odometer data, and XERO (accounting) supports real-time, accurate, and compliant operations. The solution improves transparency in maintenance workflows, accountability in technician performance, and accuracy in financial reporting, while providing a scalable base for multi-workshop rollout.
Shopping Centre Maintenance Platform
Large shopping centres deal with a constant flow of maintenance requests, tenant issues, and contractor coordination. In this case, the centre’s operations team needed a better way to handle tasks end-to-end – from logging and assigning issues to tracking progress and ensuring timely completion.
Referral Programme Platform
The platform is designed to enable businesses to purchase manage their referral processes. It provides a comprehensive solution for businesses to set up and manage their referral programs, track and verify referrals, manage rewards, and interact with referrers. The platform offers both a web and mobile interface, with role-based access for users, businesses, and administrators.
Fire Inspection Management Platform
It is a streamlined solution for managing fire inspection operations and maintenance records through its an integrated field service technician mobile apps, client apps, and web-admin interface tailored to enhance compliance and operational efficiency for businesses. The platform consolidates critical fire safety data into a user-friendly, all-in-one system, ensuring accessibility, real-time updates, and simplified compliance with regulations.
Property Buying Intelligence Platform
Our PropTech Data Analytics Platform is an innovative solution designed to revolutionize the real estate industry by providing comprehensive data-driven insights and services. Tailored for both individual buyers and investors, our platform offers a suite of services including Buyer Agent representation, investment analysis, property management, and more.
Recent Portfolio Projects
AI Invoicing & Estimates Platform
Freelancers and small businesses often struggle with manual invoicing, fragmented tax compliance, and delayed payment collection, resulting in administrative overhead and slower cash flow. Invoice Smooth required a unified platform that simplified billing across web and mobile devices while supporting multiple countries and payment methods. smartData developed Invoice Smooth as an AI-powered SaaS platform that enables users to generate invoices, estimates, and credit notes through voice or text in under 20 seconds. The solution includes automated regional tax management, customizable invoice templates with AI-generated branding, recurring billing, AI-powered expense receipt scanning, integrated Stripe and PayPal payments, business analytics, and an intelligent AI assistant. By the completion of Milestone 3, the platform delivered a scalable end-to-end invoicing solution that significantly reduced invoice creation time, improved tax compliance, and accelerated payment collection.
Ride Sharing and Package Delivery
The company is providing logistics and delivery services to corporates like 7Eleven, IGA, Distribution centers, and others. With this system, they combine Parcel Delivery & Ride Sharing covering both corporates & individuals. They started with one city and then launched their services at the national level covering the states of Australia. Also partnered with an electric vehicle company that is providing services in Australia.
Construction Management ERP
SaaS based one-stop solution for building industry which provides platform to construction companies to automate their operational, administrative & other processes. This allows companies to focus on their core business services and manage processes via technology.
AI Clinical Documentation Platform
Astra Health is an AI-driven platform designed to revolutionize clinical documentation. By leveraging multilingual AI-powered solutions, it enables healthcare professionals to automate their administrative tasks, allowing them to focus on providing quality patient care. The platform enhances clinical productivity, ensures accurate documentation, and improves the overall patient experience while reducing administrative burdens. Astra Health aligns with the mission of making healthcare more efficient and patient-centered. It supports diverse healthcare professionals across different languages and settings, ensuring seamless integration into existing medical workflows.
Milk Chocolate
Prospective property buyers often face delays in identifying suitable suburbs and properties, limited visibility into where they stand in the buying journey, and fragmented coordination between buyer's agents, support teams, and external parties such as conveyancers and inspectors. The client required enhancements to streamline client onboarding, automate workflow tracking across the buying process, and improve real-time communication across all stakeholders.
smartData enhanced the existing Milk Chocolate Property platform by optimizing the client and agent-facing Own™ portal with automated notifications, improved Game Plan™ workflows, AI-assisted suburb and property matching, and upgraded UX for registration, recommendations, and milestone tracking from exchange through settlement. The solution introduces structured client preference reuse, simplified onboarding, intelligent agent assignment tracking, and AI-assisted decision support to help clients evaluate suburb and property recommendations.
As a result, the platform improves operational efficiency, reduces lead-to-purchase turnaround time, enhances client engagement through proactive communication, and establishes a scalable foundation for future AI-driven property personalization and automated transaction coordination.
