Our Recent ESS Case Studies

Custom Apparel & Uniform Retail Marketplace, a leading supplier of uniforms and workwear in Australia, sought to enhance its online presence by developing a comprehensive e-commerce platform. The objective was to create a user-friendly website that showcases their extensive product range, facilitates online purchases, and provides detailed information on their offerings. The platform needed to cater to various industries, including corporate, hospitality, healthcare, and sports sectors.
The website was designed to:

• Present a vast array of uniform products with detailed descriptions and high-quality images.
• Enable seamless online purchasing with secure payment gateways.
• Provide information on bulk buying options and customization services.
• Offer an intuitive navigation system for users to easily find products by category.
• Ensure a responsive design for optimal viewing on various devices.

Heaters E-Commerce Platform, a family-owned business established in 1990, specializes in providing high-quality heating solutions, including wood and gas heaters, outdoor heating options, and barbecues. The company sought to enhance its online presence by developing a user-friendly website that showcases its diverse product range, offers detailed information on services, and facilitates customer engagement. The objective was to create a digital platform that reflects the company's commitment to quality and customer satisfaction.
The website was designed to:

• Showcase a comprehensive range of heating products with detailed descriptions and images.
• Provide information on services such as heater repairs, inspections, and maintenance.
• Highlight partnerships with renowned brands like Weber, Osburn, and Coonara.
• Offer contact details, showroom location, and operating hours for customer convenience.
• Ensure a responsive design for optimal viewing on various devices.

This project involves creating analytical reports and dashboards for retail sales and healthcare metrics. The store sales report tracks sales performance using key metrics such as total sales, targets, and period-based sales comparisons, with filters for date and location. The repair summary report provides insights into repair activities with visual charts and multiple filters. The top sales report highlights salesperson performance, while the top sellers report lists best-selling products. In healthcare, dashboards focus on patient-related metrics, engagement, and group analysis, offering insights into appointments, measures, and patient interactions with various filtering options for effective data analysis and decision-making.

A visually captivating and interactive telepsychiatry platform for connecting clients with the right counselor using a reliable, secure, and easy-to-use virtual mental healthcare platform. A patient can communicate and consult with the therapists via video conferencing and chat messages. The platform is based on our in-house telehealth components to overcome distance barriers and improve access to mental health services. It also includes a dymanically managed podcast section and blog section to provide education and awareness to user on behavioral health.

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

Proprietary telemedicine web application that enables patients to extend real-time, video-conferencing, and chat functionality to their network of patients and medical providers. The secured Mobile and web portal also allows patients to create online profiles where they can access and track health-related information, search for medical providers, and schedule and initiate medical online video/chat consultations.

We have also integrated with Digital Id for medical professional verification ( https://www.digitalid.com/ ) in Australia, and integrated Paypal for appointment/services payment. On the top of that we have also integrated with Vidyo.io ( https://vidyo.io/ ) for video consultation with medical professionals.