Our Recent NGT Case Studies

AI Powered Outbound Call Agent Outbound Engagement Automation

AI Powered Outbound Call Agent Outbound Engagement Automation

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to st

AI Powered Calling Agent for Real Estate Teams

AI Powered Calling Agent for Real Estate Teams

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.

Recent Portfolio Projects

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NDIS CRM

NDIS CRM

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

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Predictive Dialling Telemarketing

Predictive Dialling Telemarketing

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

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Cleaning Job Management System

Cleaning Job Management System

It is an Australian-based web and mobile solution targeted to streamline and automate services and in-house business operations of Residential and Commercial Franchise companies. Customers can raise residential/domestic, and commercial cleaning requests through the web and mobile app. There’s also an admin/franchisor interface that is managing franchisee, invoicing & financial, and worker management tasks. Customers can connect with the nearby franchisees in their suburbs and post requests based on their needs through their portal.

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Vehicle Inspection App (ELM OBD)

Vehicle Inspection App (ELM OBD)

An inspection application for used cars that assists customers in validating the health of the car before purchase and helps them to take an informed decision. This application connects customers and inspectors, who will generate a car health report and sell that report to customers, also displays VHR form carfax (third party) will charge add as add on, and the Inspector will get a commission for each inspection.

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DJ Live Streaming App

DJ Live Streaming App

A live streaming application for both simple users and DJ users. Both the users will be able to live stream and share voice and video expressions. Users can also chat individually and create group for the chat.
The platform is one of the major live streaming solution providers in the market that provides video hosting platforms to stream live content. Their platform also offers reliable cloud-based solutions for individuals to stream live events at a high scale. To protect the live streaming content, the app is equipped with certain security technology like bypass ad-blocker and access control.

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Behavioural Telehealth Platform

Behavioural Telehealth Platform

Our platform bridges the gap between international workers and students and mental health professionals in their home countries. It offers a culturally sensitive approach to behavioral health by connecting individuals with therapists who understand their unique cultural backgrounds, communication styles, and specific needs. By addressing the challenges that often arise when seeking care abroad, such as language barriers and cultural mismatches, the platform ensures that users receive personalised, empathetic care from professionals they can trust. With seamless virtual consultations, users can access support anytime, regardless of geographic location, creating a supportive and familiar therapeutic environment. This service fosters mental well-being and resilience, making it easier for international communities to maintain strong connections with their home countries while navigating life abroad. 

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