Our Recent NGT Case Studies

AI Powered Outbound Call Agent Outbound Engagement Automation

AI Powered Outbound Call Agent Outbound Engagement Automation

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to st

AI Powered Calling Agent for Real Estate Teams

AI Powered Calling Agent for Real Estate Teams

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.

Recent Portfolio Projects

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Car Swap

Car Swap

CarSwap.me is a dynamic and interactive automotive marketplace designed to connect car owners looking to swap, sell, or trade vehicles with potential buyers or traders. The platform enhances the vehicle exchange process by providing seamless search and filtering options, detailed vehicle profiles, and direct communication between users.

Users can browse listed vehicles based on location, specifications, and owner preferences. Sellers can create profiles, upload vehicle details, and negotiate deals, while buyers can inquire, review vehicle history, and finalize transactions securely.

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Confectionery CRM

Confectionery CRM

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

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Ride Sharing and Package Delivery

Ride Sharing and Package Delivery

The company is providing logistics and delivery services to corporates like 7Eleven, IGA, Distribution centers, and others. With this system, they combine Parcel Delivery & Ride Sharing covering both corporates & individuals. They started with one city and then launched their services at the national level covering the states of Australia. Also partnered with an electric vehicle company that is providing services in Australia.

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Vehicle Inspection App (ELM OBD)

Vehicle Inspection App (ELM OBD)

An inspection application for used cars that assists customers in validating the health of the car before purchase and helps them to take an informed decision. This application connects customers and inspectors, who will generate a car health report and sell that report to customers, also displays VHR form carfax (third party) will charge add as add on, and the Inspector will get a commission for each inspection.

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AI Powered Outbound Call Agent Outbound Engagement Automation

AI Powered Outbound Call Agent Outbound Engagement Automation

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.

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Instant messaging app

Instant messaging app

An instant messaging app allowing users to exchange end-to-end encrypted and content-expiring messages, including photos, videos, and file attachments. This is a chat application that provides a secure communication platform for its users and users (user 1) can instantly connect with other users (user 2) 1:1 or in groups.

 

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