Our Recent NGT Case Studies

A marketplace required a web & mobile platform for live video shopping, enabling sellers to engage customers in real-time and drive sales through interactive live streaming. The system needed to support product showcasing, live chat, social media streaming, and seamless order management. The objective was to increase customer engagement, boost conversions, and offer a seamless shopping experience through live commerce.
This system was designed to:

• Enable sellers to conduct live streaming sessions for product demonstrations.
• Allow customers to view, interact, and purchase directly from live streams.
• Integrate with social media platforms for expanded reach.
• Facilitate real-time order and claim management.
• Support payment processing and secure transactions.
• Provide an intuitive admin dashboard for user and inventory management.

It is an Australian-based web and mobile solution targeted to streamline and automate services and in-house business operations of Residential and Commercial Franchise companies. Customers can raise residential/domestic, and commercial cleaning requests through the web and mobile app. There’s also an admin/franchisor interface that is managing franchisee, invoicing & financial, and worker management tasks. Customers can connect with the nearby franchisees in their suburbs and post requests based on their needs through their portal.

Better Discussion is a professional & personal community platform through which users are interacting with their colleagues, family& friends, like minded users etc. to have discussions to drive certain results. With goal of building communities, Better Discussions is providing all required online tools to give personalized & interactive user behaviour.

Apart from social & community advantages, Better Discussion is providing B2C platform as well through which users can search for different businesses/sellers from whom they can purchase required items to plan their events, meetings, outings etc. Merging social, community & e-commerce aspects are differentiative factor for this system.

Key Features:

- Communty builder tools

- Interactive communication

- Building groups

- Event, meeting, outings etc planning

- Decission making and further planning

- Multi-store for buying/seeling items

and others

An inspection application for used cars that assists customers in validating the health of the car before purchase and helps them to take an informed decision. This application connects customers and inspectors, who will generate a car health report and sell that report to customers, also displays VHR form carfax (third party) will charge add as add on, and the Inspector will get a commission for each inspection.

Online legal marketplace platform that connects individuals or businesses in need of legal services with qualified lawyers or legal professionals. This platform aims to make it easier for clients to find and hire legal professionals, while also providing a streamlined process for lawyers to offer their services and manage client relationships. Here are some key features and functions commonly found in legal marketplace platforms:

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.