Chatbot Development & NLP Solutions

Our chatbot and NLP solutions help businesses improve customer engagement, automate support, and simplify interactions across channels. We build AI-powered chatbots that deliver instant, personalised responses available 24/7 for tasks like lead generation, support, or scheduling. With natural language processing, our bots go beyond basic queries and understand real intent, delivering a more human-like experience. We also develop voice assistants that support hands-free interaction and integrate sentiment analysis tools that track customer emotions in real time. These technologies support internal teams, enhance customer service, and improve digital engagement.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We build custom chatbots that automate conversations, reduce response time, and improve support availability. They are adaptable across industries for use in sales, support, and operational workflows. Each solution is designed to meet your specific business and communication needs.

02

Natural Language Processing (NLP) Integration

We integrate NLP models that help bots understand and process natural language. This allows for more accurate responses to complex or open-ended questions. Over time, models improve with data, enhancing interaction quality and outcomes.

03

Voice Assistant Applications

We develop voice-first applications that enable users to interact through speech commands. These assistants streamline workflows and make services more accessible. They are ideal for hands-free environments or enhanced customer accessibility.

04

Sentiment Analysis Tools

Our tools analyse text input to detect tone, emotion, and intent in user messages. This insight helps businesses tailor responses and understand customer sentiment. The result is more meaningful engagement and better experience management.

Recent Portfolio Projects

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Fire Inspection Management App

Fire Inspection Management App

It is a streamlined solution for managing fire inspection operations and maintenance records through its an integrated field service technician mobile apps, client apps, and web-admin interface tailored to enhance compliance and operational efficiency for businesses. The platform consolidates critical fire safety data into a user-friendly, all-in-one system, ensuring accessibility, real-time updates, and simplified compliance with regulations.
This system strengthens client relationships by delivering seamless access to maintenance reports, schedules, and alerts while promoting transparency. With features like real-time updates, job management, asset tracking, secure document storage, and compliance tracking.

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Proptech Analytical Platform

Proptech Analytical Platform

Our PropTech Data Analytics Platform is an innovative solution designed to revolutionize the real estate industry by providing comprehensive data-driven insights and services. Tailored for both individual buyers and investors, our platform offers a suite of services including Buyer Agent representation, investment analysis, property management, and more. 

At the core of our platform is advanced data analytics that empowers users to make informed decisions based on real-time market trends, property valuations, and investment opportunities. By leveraging big data and machine learning algorithms, we provide actionable insights that enhance the buyer experience and optimize investment strategies. 

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Toyness App Bug Fixation

Toyness App Bug Fixation

Toyness is a multilingual go to online kids store with massive collection of kid’s toys sorted under different categories.The app facilitates seamless buying experience through one-step checkout process, multi-payment options,  order tracking and and easy refund/return management. The app also has an integrated web-based system for admin to manage product categories, inventory and order management, shipment handling, and setting multiple languages.

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Legal Marketplace

Legal Marketplace

Online legal marketplace platform that connects individuals or businesses in need of legal services with qualified lawyers or legal professionals. This platform aims to make it easier for clients to find and hire legal professionals, while also providing a streamlined process for lawyers to offer their services and manage client relationships. Here are some key features and functions commonly found in legal marketplace platforms:

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Predictive Dialling Telemarketing

Predictive Dialling Telemarketing

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

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Country Opinions

Country Opinions

Our automation platform is designed to transform the delivery of market research services for organizations, government agencies, and other sectors. By streamlining the entire research process—from data collection to analysis and reporting—our platform offers a comprehensive, user-friendly solution that enhances efficiency, reduces costs, and delivers high-quality insights.

The platform is equipped with advanced features like dynamic surveys, customizable reporting, and real-time dashboards, making it easier for users to gather and analyze data. Whether you’re looking to conduct large-scale surveys, generate detailed reports, or access real-time insights, our platform provides the tools needed to make informed decisions quickly and effectively.

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What our clients say about smartData

Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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