Revolutionize Customer Engagement with AI-Powered Chatbots in Australia

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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Chronic Disease Management Platform

Chronic Disease Management Platform

The application identifies and provides individualized care coaching to problems/risks through HRA of patients. It is designed to improve the health of employee population and reduce health care costs. Care managers are responsible for risk identification through assignments and advice solutions to overcome health issues by medicines and exercises. Daily tracking to let users keep on track. Booking appointments, scheduling in order to council users. It has interfaces for care manager, patient and super admin.

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Dental EHR and Practice Management System

Dental EHR and Practice Management System

 

Dental EHR is a comprehensive electronic health record system designed to enhance the efficiency and accuracy of dental practice management. This platform streamlines patient scheduling, appointment tracking, treatment documentation, and communication, ensuring a seamless experience for both providers and patients.
It provides real-time patient flow tracking, enabling dental staff to monitor which patients have arrived, their appointment details, and their assigned provider or treatment room. The system allows easy modifications to room assignments and provider scheduling, ensuring better patient care coordination. Flexible appointment scheduling is integrated, allowing clinics to create, edit, and manage bookings in daily, weekly, and monthly views while reducing no-shows through automated appointment reminders.
For documentation and communication, the system offers custom letter generation, which automatically fills referral or patient letters with relevant details from stored records. Comprehensive patient information management ensures easy access to patient history, treatment records, and previous interactions, all displayed in an intuitive format. Additionally, secure authentication is implemented, allowing seamless transitions between desktop and web applications while maintaining data privacy and security compliance.

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Patient Engagement and Education

Patient Engagement and Education

The application improves care outcomes by simplifying communication among providers and patients. Patient centric and mobile, this app enables healthcare practitioners to curate, create, and share patient medical information in multiple ways. This informs, educates and engages patients and the care team about diagnosis, treatment and discharge.

The main goal of this application is to provide a platform for better interactivity between a provider (doctor) and a patient. It empowers patients with a holistic view of their healthcare data and experiences.

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Meditation and wellness app

Meditation and wellness app

A spiritual chakra activating meditation app that enables users to know their current active chakra level by filling out a questionnaire form, viewing meditation-videos, and relaxing sounds in order to unblock blocked chakra level and move onto the next level after completion of proposed exercise videos and listening to meditation sounds.

It offers cutting-edge technology and keen insight/feedback in service to a happier, healthier, and calmer user. Also, caters to all sub-optimal experiences that are interrelated, including poor sleep, anxiety, lack of focus, stress, mood imbalances, lack of motivation, low self-esteem, and more. As the user addresses any one of them, the others greatly improve as well.

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War.com

War.com

War.com is a war blog website devoted to fully cover events concerning historic wars. It provides detailed information about every aspect of war, number of casualties, weapons used (with specification), its effects on other parts of the world and most importantly the motive behind the conflict. Users can add their own content related to war by simply registering here.

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Car Tiktok platform

Car Tiktok platform

VINVID is a social media app designed for car enthusiasts ages 18+ to store and manage Vehicle Identification Numbers (VINs) in their personal "garage." Each VIN is assigned to a vehicle, which will have a persistent history. Users can upload PDFs, photos, and videos to maintain a detailed history of their cars. The app will include an integrated editing tool for videos and photos.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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