Chatbot Development & NLP Solutions

Our chatbot and NLP solutions help businesses improve customer engagement, automate support, and simplify interactions across channels. We build AI-powered chatbots that deliver instant, personalised responses available 24/7 for tasks like lead generation, support, or scheduling. With natural language processing, our bots go beyond basic queries and understand real intent, delivering a more human-like experience. We also develop voice assistants that support hands-free interaction and integrate sentiment analysis tools that track customer emotions in real time. These technologies support internal teams, enhance customer service, and improve digital engagement.

smartData core Chatbot Development & NLP Solutions services

01

AI-Powered Chatbot Development

We build custom chatbots that automate conversations, reduce response time, and improve support availability. They are adaptable across industries for use in sales, support, and operational workflows. Each solution is designed to meet your specific business and communication needs.

02

Natural Language Processing (NLP) Integration

We integrate NLP models that help bots understand and process natural language. This allows for more accurate responses to complex or open-ended questions. Over time, models improve with data, enhancing interaction quality and outcomes.

03

Voice Assistant Applications

We develop voice-first applications that enable users to interact through speech commands. These assistants streamline workflows and make services more accessible. They are ideal for hands-free environments or enhanced customer accessibility.

04

Sentiment Analysis Tools

Our tools analyse text input to detect tone, emotion, and intent in user messages. This insight helps businesses tailor responses and understand customer sentiment. The result is more meaningful engagement and better experience management.

Recent Portfolio Projects

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Investor Tracker and Financial Consulting Services

Investor Tracker and Financial Consulting Services

Major challenges for public listed companies are to maintain their investor relations, communications, shareholder analytics and other governance needs. To address such challenges, this system has been designed & developed which is the only available system in Australia & New Zealand. The system is providing advice and support to Australian and New Zealand companies on how best to structure market sensitive announcements and deliver complex information to a wide range of stakeholders in the financial markets, media and wider investment community. Along with that system is assisting companies to take market & result-driven decisions to have efficient & controlled performance in the financial market.

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Automated Workforce Management System

Automated Workforce Management System

SaaS-based IoT enabled workforce and workspace management system designed & developed for facility management companies to meet their compliance needs. It provides transparent business operations along with real-time tracking, which gives a competitive advantage to companies in their service offerings. 

With the flexibility of run-time decision making with minimized micro-management, the system boosts the operational efficiency of service offerings. Combination of IoT and 360-degree reporting, allow companies to view overall performance reviews and plan preventive/reactive corrective measures in a timely manner.

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InsureTech System

InsureTech System

It is a fully-automated risk assessment & benchmarking process management system. It allows business owners to build a comprehensive, industry-specific risk profile for business in a matter of minutes.
The system facilitates affordable, intelligent matching of risk and insurance, reducing the likelihood of under insurance and optimizing premium expenditure.

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Better Discussions

Better Discussions

Better Discussion is a professional & personal community platform through which users are interacting with their colleagues, family& friends, like minded users etc. to have discussions to drive certain results. With goal of building communities, Better Discussions is providing all required online tools to give personalized & interactive user behaviour.

Apart from social & community advantages, Better Discussion is providing B2C platform as well through which users can search for different businesses/sellers from whom they can purchase required items to plan their events, meetings, outings etc. Merging social, community & e-commerce aspects are differentiative factor for this system.

Key Features:

- Communty builder tools

- Interactive communication

- Building groups

- Event, meeting, outings etc planning

- Decission making and further planning

- Multi-store for buying/seeling items

and others

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Family Companion App

Family Companion App

Create a Kiosk and mobile app for managing family chores, with the Kiosk pre-installed on devices that will be sold as a package. The app will also be available for download on the Play Store and App Store.The objective is to create a Kiosk application for chores management, which will be pre-installed on provided devices. These devices, along with the Kiosk application, will be sold as a package. Additionally, the mobile application developed by us, will be available for download on the Play Store and App Store.

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Business Listing Portal

Business Listing Portal

This project focuses on creating a dynamic and interactive business directory platform that serves as a bridge between customers and businesses. The platform aims to enhance local business visibility while providing customers with a seamless experience to discover, engage, and interact with various service providers.
The platform allows customers to search for businesses based on locations, view detailed profiles, and interact through reviews, ratings, and inquiries. Businesses can register, manage their profiles, subscribe to the service, and interact with customers. 
 

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What our clients say about smartData

Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Peter

Peter

The team impressed us with their deep understanding of our...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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