Chatbot Development & NLP Solutions

Our chatbot and NLP solutions help businesses improve customer engagement, automate support, and simplify interactions across channels. We build AI-powered chatbots that deliver instant, personalised responses available 24/7 for tasks like lead generation, support, or scheduling. With natural language processing, our bots go beyond basic queries and understand real intent, delivering a more human-like experience. We also develop voice assistants that support hands-free interaction and integrate sentiment analysis tools that track customer emotions in real time. These technologies support internal teams, enhance customer service, and improve digital engagement.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We build custom chatbots that automate conversations, reduce response time, and improve support availability. They are adaptable across industries for use in sales, support, and operational workflows. Each solution is designed to meet your specific business and communication needs.

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Natural Language Processing (NLP) Integration

We integrate NLP models that help bots understand and process natural language. This allows for more accurate responses to complex or open-ended questions. Over time, models improve with data, enhancing interaction quality and outcomes.

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Voice Assistant Applications

We develop voice-first applications that enable users to interact through speech commands. These assistants streamline workflows and make services more accessible. They are ideal for hands-free environments or enhanced customer accessibility.

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Sentiment Analysis Tools

Our tools analyse text input to detect tone, emotion, and intent in user messages. This insight helps businesses tailor responses and understand customer sentiment. The result is more meaningful engagement and better experience management.

Recent Portfolio Projects

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Predictive Dialling Telemarketing

Predictive Dialling Telemarketing

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

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AI Clinical Documentation Platform

AI Clinical Documentation Platform

Astra Health is an AI-driven platform designed to revolutionize clinical documentation. By leveraging multilingual AI-powered solutions, it enables healthcare professionals to automate their administrative tasks, allowing them to focus on providing quality patient care. The platform enhances clinical productivity, ensures accurate documentation, and improves the overall patient experience while reducing administrative burdens. Astra Health aligns with the mission of making healthcare more efficient and patient-centered. It supports diverse healthcare professionals across different languages and settings, ensuring seamless integration into existing medical workflows.

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Sports Tipping Application

Sports Tipping Application

It is a sports tipping application that allows users to create and join competitions and makes tips in matches. A competition consists of multiple rounds where the user will tip using add- ons like bonuses and each competition will have a leaderboard called a ladder which will change after each round based on the user score.

It revolutionizes the standard tipping competition by acknowledging the difference between the underdog and the favorite. It utilizes current market trends, to value each team specifically for each game of the round.

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Traveller & Travel Expert Matching Platform

Traveller & Travel Expert Matching Platform

Going.Expert connects travellers with experienced Travel Experts who have firsthand knowledge of their destinations. Unlike traditional booking platforms, it provides personalized travel advice, local insights, and expert recommendations, ensuring well-informed and enriching travel experiences. The platform empowers travellers with real-world expertise, bridging the gap between automated suggestions and genuine human knowledge.

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Refer US

Refer US

The platform is designed to enable businesses to purchase manage their referral processes. It provides a comprehensive solution for businesses to set up and manage their referral programs, track and verify referrals, manage rewards, and interact with referrers. The platform offers both a web and mobile interface, with role-based access for users, businesses, and administrators.

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InsureTech System

InsureTech System

It is a fully-automated risk assessment & benchmarking process management system. It allows business owners to build a comprehensive, industry-specific risk profile for business in a matter of minutes.
The system facilitates affordable, intelligent matching of risk and insurance, reducing the likelihood of under insurance and optimizing premium expenditure.

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What our clients say about smartData

Peter

Peter

The team impressed us with their deep understanding of our...

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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