Chatbot Development & NLP Solutions

Our chatbot and NLP solutions help businesses improve customer engagement, automate support, and simplify interactions across channels. We build AI-powered chatbots that deliver instant, personalised responses available 24/7 for tasks like lead generation, support, or scheduling. With natural language processing, our bots go beyond basic queries and understand real intent, delivering a more human-like experience. We also develop voice assistants that support hands-free interaction and integrate sentiment analysis tools that track customer emotions in real time. These technologies support internal teams, enhance customer service, and improve digital engagement.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We build custom chatbots that automate conversations, reduce response time, and improve support availability. They are adaptable across industries for use in sales, support, and operational workflows. Each solution is designed to meet your specific business and communication needs.

02

Natural Language Processing (NLP) Integration

We integrate NLP models that help bots understand and process natural language. This allows for more accurate responses to complex or open-ended questions. Over time, models improve with data, enhancing interaction quality and outcomes.

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Voice Assistant Applications

We develop voice-first applications that enable users to interact through speech commands. These assistants streamline workflows and make services more accessible. They are ideal for hands-free environments or enhanced customer accessibility.

04

Sentiment Analysis Tools

Our tools analyse text input to detect tone, emotion, and intent in user messages. This insight helps businesses tailor responses and understand customer sentiment. The result is more meaningful engagement and better experience management.

Recent Portfolio Projects

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Refer US

Refer US

The platform is designed to enable businesses to purchase manage their referral processes. It provides a comprehensive solution for businesses to set up and manage their referral programs, track and verify referrals, manage rewards, and interact with referrers. The platform offers both a web and mobile interface, with role-based access for users, businesses, and administrators.

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Instant messaging app

Instant messaging app

An instant messaging app allowing users to exchange end-to-end encrypted and content-expiring messages, including photos, videos, and file attachments. This is a chat application that provides a secure communication platform for its users and users (user 1) can instantly connect with other users (user 2) 1:1 or in groups.

 

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MyDNA MS Dynamics CRM

MyDNA MS Dynamics CRM

myDNA empowers individuals to make informed health, wellness, and medication decisions through genetic insights. Their accredited labs in Melbourne and Houston generate clinically actionable DNA reports—covering pharmacogenomics, nutrigenomics, carrier status, disease susceptibility, and more.

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Custom Apparel & Uniform Retail Marketplace

Custom Apparel & Uniform Retail Marketplace

Custom Apparel & Uniform Retail Marketplace, a leading supplier of uniforms and workwear in Australia, sought to enhance its online presence by developing a comprehensive e-commerce platform. The objective was to create a user-friendly website that showcases their extensive product range, facilitates online purchases, and provides detailed information on their offerings. The platform needed to cater to various industries, including corporate, hospitality, healthcare, and sports sectors.
The website was designed to:

  • Present a vast array of uniform products with detailed descriptions and high-quality images.
  • Enable seamless online purchasing with secure payment gateways.
  • Provide information on bulk buying options and customization services.
  • Offer an intuitive navigation system for users to easily find products by category.
  • Ensure a responsive design for optimal viewing on various devices.
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Car Swap

Car Swap

CarSwap.me is a dynamic and interactive automotive marketplace designed to connect car owners looking to swap, sell, or trade vehicles with potential buyers or traders. The platform enhances the vehicle exchange process by providing seamless search and filtering options, detailed vehicle profiles, and direct communication between users.

Users can browse listed vehicles based on location, specifications, and owner preferences. Sellers can create profiles, upload vehicle details, and negotiate deals, while buyers can inquire, review vehicle history, and finalize transactions securely.

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Electronic Consumer Survey

Electronic Consumer Survey

The project aims to develop a web-based dynamic survey platform designed to capture consumer lifestyle preferences and habits. The survey will consist of four sections with approximately 20 questions and will incorporate conditional logic, ensuring that questions adapt based on user responses. If a respondent selects "yes" to a specific question, additional relevant questions will follow, while a "no" response will allow them to proceed to the next section. The survey should be easily accessible via email invitations or be completed directly by operators, ensuring flexibility in data collection.

The system should support data retrieval, reporting, and potential integration with marketing automation tools, making it a scalable and user-friendly solution for consumer engagement.

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What our clients say about smartData

Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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