Chatbot Development & NLP Solutions

Our chatbot and NLP solutions help businesses improve customer engagement, automate support, and simplify interactions across channels. We build AI-powered chatbots that deliver instant, personalised responses available 24/7 for tasks like lead generation, support, or scheduling. With natural language processing, our bots go beyond basic queries and understand real intent, delivering a more human-like experience. We also develop voice assistants that support hands-free interaction and integrate sentiment analysis tools that track customer emotions in real time. These technologies support internal teams, enhance customer service, and improve digital engagement.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We build custom chatbots that automate conversations, reduce response time, and improve support availability. They are adaptable across industries for use in sales, support, and operational workflows. Each solution is designed to meet your specific business and communication needs.

02

Natural Language Processing (NLP) Integration

We integrate NLP models that help bots understand and process natural language. This allows for more accurate responses to complex or open-ended questions. Over time, models improve with data, enhancing interaction quality and outcomes.

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Voice Assistant Applications

We develop voice-first applications that enable users to interact through speech commands. These assistants streamline workflows and make services more accessible. They are ideal for hands-free environments or enhanced customer accessibility.

04

Sentiment Analysis Tools

Our tools analyse text input to detect tone, emotion, and intent in user messages. This insight helps businesses tailor responses and understand customer sentiment. The result is more meaningful engagement and better experience management.

Recent Portfolio Projects

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MyDNA MS Dynamics CRM

MyDNA MS Dynamics CRM

myDNA empowers individuals to make informed health, wellness, and medication decisions through genetic insights. Their accredited labs in Melbourne and Houston generate clinically actionable DNA reports—covering pharmacogenomics, nutrigenomics, carrier status, disease susceptibility, and more.

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Business Audit Application

Business Audit Application

This software streamlines the workflow of a compliance company seeking relevant information and documents from the corporate customers and further processing. In the current phase of the project the compliance company (client) send e-mails to onboarded clients directly to the platform to fill-out a dynamic multi-page questionnaire and uploading relevant documents. Once the information is successfully submitted the TCO officer is prompted every 3 hours. If in case the information is not submitted or is incomplete then the corporates are reminded every 4 days. 

The coroporates can login to resubmit the form annually with pre-filled fields and can change as required. As the user moves forward to the next page of the questionnaire the field details are saved in real-time. 

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DJ Live Streaming App

DJ Live Streaming App

A live streaming application for both simple users and DJ users. Both the users will be able to live stream and share voice and video expressions. Users can also chat individually and create group for the chat.
The platform is one of the major live streaming solution providers in the market that provides video hosting platforms to stream live content. Their platform also offers reliable cloud-based solutions for individuals to stream live events at a high scale. To protect the live streaming content, the app is equipped with certain security technology like bypass ad-blocker and access control.

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Ride Sharing and Package Delivery

Ride Sharing and Package Delivery

The company is providing logistics and delivery services to corporates like 7Eleven, IGA, Distribution centers, and others. With this system, they combine Parcel Delivery & Ride Sharing covering both corporates & individuals. They started with one city and then launched their services at the national level covering the states of Australia. Also partnered with an electric vehicle company that is providing services in Australia.

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Car Swap

Car Swap

CarSwap.me is a dynamic and interactive automotive marketplace designed to connect car owners looking to swap, sell, or trade vehicles with potential buyers or traders. The platform enhances the vehicle exchange process by providing seamless search and filtering options, detailed vehicle profiles, and direct communication between users.

Users can browse listed vehicles based on location, specifications, and owner preferences. Sellers can create profiles, upload vehicle details, and negotiate deals, while buyers can inquire, review vehicle history, and finalize transactions securely.

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AI IoT based Holistic Wellness App

AI IoT based Holistic Wellness App

An intelligent hybrid of wearable technology, artificial intelligence (AI) through an algorithm based matching helps in selection of right health coaches who in turn help in creating the right health and wellness program . Algorithm feeds on users' health and wellness data through a HRA based questionnaire. Based on the responses, the AI-enabled engine creates a personalised health and wellness plan, along with a closest match with a fully qualified and accountable health coach.The coach validates and amends the plans to ensure the best results. The app also offers integration with popular fitness trackers, medical devices, and smartwatches that help users track their performance, nutrition, and get notifications for guided regimen adherence.

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What our clients say about smartData

Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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