Chatbot Development & NLP Solutions

Our chatbot and NLP solutions help businesses improve customer engagement, automate support, and simplify interactions across channels. We build AI-powered chatbots that deliver instant, personalised responses available 24/7 for tasks like lead generation, support, or scheduling. With natural language processing, our bots go beyond basic queries and understand real intent, delivering a more human-like experience. We also develop voice assistants that support hands-free interaction and integrate sentiment analysis tools that track customer emotions in real time. These technologies support internal teams, enhance customer service, and improve digital engagement.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We build custom chatbots that automate conversations, reduce response time, and improve support availability. They are adaptable across industries for use in sales, support, and operational workflows. Each solution is designed to meet your specific business and communication needs.

02

Natural Language Processing (NLP) Integration

We integrate NLP models that help bots understand and process natural language. This allows for more accurate responses to complex or open-ended questions. Over time, models improve with data, enhancing interaction quality and outcomes.

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Voice Assistant Applications

We develop voice-first applications that enable users to interact through speech commands. These assistants streamline workflows and make services more accessible. They are ideal for hands-free environments or enhanced customer accessibility.

04

Sentiment Analysis Tools

Our tools analyse text input to detect tone, emotion, and intent in user messages. This insight helps businesses tailor responses and understand customer sentiment. The result is more meaningful engagement and better experience management.

Recent Portfolio Projects

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AI Powered Calling Agent for Real Estate Teams

AI Powered Calling Agent for Real Estate Teams

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

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Education Platform

Education Platform

It is a tool for online certification and tracking of outcomes. It has both user and administrative modules. 

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DJ Live Streaming App

DJ Live Streaming App

A live streaming application for both simple users and DJ users. Both the users will be able to live stream and share voice and video expressions. Users can also chat individually and create group for the chat.
The platform is one of the major live streaming solution providers in the market that provides video hosting platforms to stream live content. Their platform also offers reliable cloud-based solutions for individuals to stream live events at a high scale. To protect the live streaming content, the app is equipped with certain security technology like bypass ad-blocker and access control.

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MyDNA MS Dynamics CRM

MyDNA MS Dynamics CRM

myDNA empowers individuals to make informed health, wellness, and medication decisions through genetic insights. Their accredited labs in Melbourne and Houston generate clinically actionable DNA reports—covering pharmacogenomics, nutrigenomics, carrier status, disease susceptibility, and more.

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Customer Service and Communication Platform

Customer Service and Communication Platform

The system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. It is managing real-time translation which eliminates language barriers and increased customer behavior.

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Proptech Analytical Platform

Proptech Analytical Platform

Our PropTech Data Analytics Platform is an innovative solution designed to revolutionize the real estate industry by providing comprehensive data-driven insights and services. Tailored for both individual buyers and investors, our platform offers a suite of services including Buyer Agent representation, investment analysis, property management, and more. 

At the core of our platform is advanced data analytics that empowers users to make informed decisions based on real-time market trends, property valuations, and investment opportunities. By leveraging big data and machine learning algorithms, we provide actionable insights that enhance the buyer experience and optimize investment strategies. 

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What our clients say about smartData

Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Peter

Peter

The team impressed us with their deep understanding of our...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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