Chatbot Development & NLP Solutions

Our chatbot and NLP solutions help businesses improve customer engagement, automate support, and simplify interactions across channels. We build AI-powered chatbots that deliver instant, personalised responses available 24/7 for tasks like lead generation, support, or scheduling. With natural language processing, our bots go beyond basic queries and understand real intent, delivering a more human-like experience. We also develop voice assistants that support hands-free interaction and integrate sentiment analysis tools that track customer emotions in real time. These technologies support internal teams, enhance customer service, and improve digital engagement.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We build custom chatbots that automate conversations, reduce response time, and improve support availability. They are adaptable across industries for use in sales, support, and operational workflows. Each solution is designed to meet your specific business and communication needs.

02

Natural Language Processing (NLP) Integration

We integrate NLP models that help bots understand and process natural language. This allows for more accurate responses to complex or open-ended questions. Over time, models improve with data, enhancing interaction quality and outcomes.

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Voice Assistant Applications

We develop voice-first applications that enable users to interact through speech commands. These assistants streamline workflows and make services more accessible. They are ideal for hands-free environments or enhanced customer accessibility.

04

Sentiment Analysis Tools

Our tools analyse text input to detect tone, emotion, and intent in user messages. This insight helps businesses tailor responses and understand customer sentiment. The result is more meaningful engagement and better experience management.

Recent Portfolio Projects

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Online Rehab VOD Website

Online Rehab VOD Website

The Exercise Clinic OnlineRehab VOD Website aims to bridge the gap in accessible rehabilitation and fitness education by providing on-demand video content and informational PDFs for patients recovering from various health conditions. The platform will offer categorized rehabilitation videos and information PDFs under a paywall model, with select freemium content for medical practitioners. Users can search, purchase, and bookmark content, while admin manage subscriptions, content, and user accounts. The system will feature a secure login, patient and admin dashboards, and a seamless payment gateway integration to support a subscription-based or pay-per-content model.
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Restaurant Ordering system

Restaurant Ordering system

It is an in-venue restaurant ordering system that allows customers to pre-order food for on-table delivery or pickup, eliminating the need to wait in long queues. The system will consist of a mobile application for customers and a web-based backend for restaurant management.

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Covid Contact Tracing

Covid Contact Tracing

The major objective of this bilingual app is to prevent community spread of the virus. Anonymous users get registered and the app uses BLE to scan the nearby users. It notifies the user in case there is nearby any positive case in the last 14 days.

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Telepsychiatry platform

Telepsychiatry platform

A visually captivating and interactive telepsychiatry platform for connecting clients with the right counselor using a reliable, secure, and easy-to-use virtual mental healthcare platform. A patient can communicate and consult with the therapists via video conferencing and chat messages. The platform is based on our in-house telehealth components to overcome distance barriers and improve access to mental health services. It also includes a dymanically managed podcast section and blog section to provide education and awareness to user on behavioral health.

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Automated Workforce Management System

Automated Workforce Management System

SaaS-based IoT enabled workforce and workspace management system designed & developed for facility management companies to meet their compliance needs. It provides transparent business operations along with real-time tracking, which gives a competitive advantage to companies in their service offerings. 

With the flexibility of run-time decision making with minimized micro-management, the system boosts the operational efficiency of service offerings. Combination of IoT and 360-degree reporting, allow companies to view overall performance reviews and plan preventive/reactive corrective measures in a timely manner.

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USA App

USA App

Project aims to develop a comprehensive Mobile Workforce Management and Compliance Reporting solution tailored specifically for companies operating in the field of security services. This innovative platform will seamlessly integrate both web and mobile applications to enhance the efficiency, accountability, and compliance of security personnel in the field. 

With Mobile Workforce Management and Compliance Reporting solution, we aim to empower security service companies with the tools they need to optimize their operations, improve compliance, and ensure the safety and security of their clients. This project will enhance efficiency, reduce risks, and ultimately lead to higher client satisfaction and business growth. 

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What our clients say about smartData

Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Peter

Peter

The team impressed us with their deep understanding of our...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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