Chatbot Development & NLP Solutions

Our chatbot and NLP solutions help businesses improve customer engagement, automate support, and simplify interactions across channels. We build AI-powered chatbots that deliver instant, personalised responses available 24/7 for tasks like lead generation, support, or scheduling. With natural language processing, our bots go beyond basic queries and understand real intent, delivering a more human-like experience. We also develop voice assistants that support hands-free interaction and integrate sentiment analysis tools that track customer emotions in real time. These technologies support internal teams, enhance customer service, and improve digital engagement.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We build custom chatbots that automate conversations, reduce response time, and improve support availability. They are adaptable across industries for use in sales, support, and operational workflows. Each solution is designed to meet your specific business and communication needs.

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Natural Language Processing (NLP) Integration

We integrate NLP models that help bots understand and process natural language. This allows for more accurate responses to complex or open-ended questions. Over time, models improve with data, enhancing interaction quality and outcomes.

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Voice Assistant Applications

We develop voice-first applications that enable users to interact through speech commands. These assistants streamline workflows and make services more accessible. They are ideal for hands-free environments or enhanced customer accessibility.

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Sentiment Analysis Tools

Our tools analyse text input to detect tone, emotion, and intent in user messages. This insight helps businesses tailor responses and understand customer sentiment. The result is more meaningful engagement and better experience management.

Recent Portfolio Projects

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Country Opinions

Country Opinions

Our automation platform is designed to transform the delivery of market research services for organizations, government agencies, and other sectors. By streamlining the entire research process—from data collection to analysis and reporting—our platform offers a comprehensive, user-friendly solution that enhances efficiency, reduces costs, and delivers high-quality insights.

The platform is equipped with advanced features like dynamic surveys, customizable reporting, and real-time dashboards, making it easier for users to gather and analyze data. Whether you’re looking to conduct large-scale surveys, generate detailed reports, or access real-time insights, our platform provides the tools needed to make informed decisions quickly and effectively.

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Investor Tracker and Financial Consulting Services

Investor Tracker and Financial Consulting Services

Major challenges for public listed companies are to maintain their investor relations, communications, shareholder analytics and other governance needs. To address such challenges, this system has been designed & developed which is the only available system in Australia & New Zealand. The system is providing advice and support to Australian and New Zealand companies on how best to structure market sensitive announcements and deliver complex information to a wide range of stakeholders in the financial markets, media and wider investment community. Along with that system is assisting companies to take market & result-driven decisions to have efficient & controlled performance in the financial market.

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Proptech Analytical Platform

Proptech Analytical Platform

Our PropTech Data Analytics Platform is an innovative solution designed to revolutionize the real estate industry by providing comprehensive data-driven insights and services. Tailored for both individual buyers and investors, our platform offers a suite of services including Buyer Agent representation, investment analysis, property management, and more. 

At the core of our platform is advanced data analytics that empowers users to make informed decisions based on real-time market trends, property valuations, and investment opportunities. By leveraging big data and machine learning algorithms, we provide actionable insights that enhance the buyer experience and optimize investment strategies. 

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Business Audit Application

Business Audit Application

This software streamlines the workflow of a compliance company seeking relevant information and documents from the corporate customers and further processing. In the current phase of the project the compliance company (client) send e-mails to onboarded clients directly to the platform to fill-out a dynamic multi-page questionnaire and uploading relevant documents. Once the information is successfully submitted the TCO officer is prompted every 3 hours. If in case the information is not submitted or is incomplete then the corporates are reminded every 4 days. 

The coroporates can login to resubmit the form annually with pre-filled fields and can change as required. As the user moves forward to the next page of the questionnaire the field details are saved in real-time. 

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AI Powered Outbound Call Agent Outbound Engagement Automation

AI Powered Outbound Call Agent Outbound Engagement Automation

An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.

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1800Ironing

1800Ironing

A complete laundry services marketplace platform covering both B2B & B2C aspects. This system is allowing service providers manage their end-to-end business operations starting from services management to order completion. With just a few taps, users can narrow down services by different types like stain removal or express ironing, price, or ratings. This way, they can instantly find exactly what they need, without getting frustrated by irrelevant results. By making the search process simple and fast, you enhance the user experience, ensuring both customer satisfaction and loyalty.

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What our clients say about smartData

Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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