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Project Summary

Cloud based boat shares & reservations/booking management platform developed for Australia's leading boat share company which is having 50+ boats/yatchs under their banner. This system is automating their operational, administrative & reservation/booking processes by having dynamic rule engine which is based on 40+ parameters.

This platform is allowing business & their customers to have 24*7 access and processing reservations in real-time manner in efficient & transparent way. Along with that system is giving real-time reports for accross departments, operations and boats which strengthens decision manking processes.

Key Features:
- Boats & their shares management
- Dynamic booking rules engine based on 40+ parameters
- Ownership transfer management
- Managing reservation requests
- Cancellation processes
- Fuel logs
- Boat service/maintenance plan
- Business reports
- Boat specific reporting during bookings
and others

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

A web and mobile-based solution designed to modernize workshop and fleet operations, replacing a legacy desktop system. The platform streamlines fleet (trucks/trailers) management, inspections, inventory, job allocation, and reporting. Mobile apps for technicians and inspectors ensure field readiness, while integration with Verizon Connect (mileage tracking), odometer data, and XERO (accounting) supports real-time, accurate, and compliant operations.
The solution improves transparency in maintenance workflows, accountability in technician performance, and accuracy in financial reporting, while providing a scalable base for multi-workshop rollout.

The objective of the proposed application is to create a platform for asset tracking in the trucking industry that operates under a subscription-based software-as-a-service (SaaS) model. It has a mobile app for drivers that helps with dispatching pick-up and delivery locations and calculating total miles driven over a period of time covering duration and trips and a web-based interface for carriers, brokers, and the company.

The platform is integrated with a third-party hardware device that tracks various data points such as vehicle location, door opening, temperature, and humidity in real-time. The data collected by this device is sent back to cloud-based services that can be accessed via cloud-based APIs or the SDK provided by the device manufacturer.

The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.

The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.

Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.

The AI Agents were designed to:

• Instantly respond to customer queries related to order status, invoices, and delivery timelines
• Reduce dependency on manual call handling
• Provide 24/7 support without increasing headcount
• Assist internal teams with quick data lookup and order insights
• Improve response time and customer satisfaction

This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.