Patient Billing and Payment Solutions

The system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. It is managing real-time translation which eliminates language barriers and increased customer behavior.

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

This project involves creating analytical reports and dashboards for retail sales and healthcare metrics. The store sales report tracks sales performance using key metrics such as total sales, targets, and period-based sales comparisons, with filters for date and location. The repair summary report provides insights into repair activities with visual charts and multiple filters. The top sales report highlights salesperson performance, while the top sellers report lists best-selling products. In healthcare, dashboards focus on patient-related metrics, engagement, and group analysis, offering insights into appointments, measures, and patient interactions with various filtering options for effective data analysis and decision-making.

It is a PWA-based QR web application for vacation logistics management, to streamline and automate the tedious, redundant processes associated with parcel/luggage deliveries for customers and hotel admins.

The business objective is to provide an efficient and easy-to-use mechanism for hotel guests/travelers to overcome the burden of managing luggage during their journey. Also, empowering the hotels to improve their customer experience through this system.

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

CarSwap.me is a dynamic and interactive automotive marketplace designed to connect car owners looking to swap, sell, or trade vehicles with potential buyers or traders. The platform enhances the vehicle exchange process by providing seamless search and filtering options, detailed vehicle profiles, and direct communication between users.

Users can browse listed vehicles based on location, specifications, and owner preferences. Sellers can create profiles, upload vehicle details, and negotiate deals, while buyers can inquire, review vehicle history, and finalize transactions securely.