End-to-End Revenue Cycle Management Services in Australia

A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.

Proprietary telemedicine web application that enables patients to extend real-time, video-conferencing, and chat functionality to their network of patients and medical providers. The secured Mobile and web portal also allows patients to create online profiles where they can access and track health-related information, search for medical providers, and schedule and initiate medical online video/chat consultations.

We have also integrated with Digital Id for medical professional verification ( https://www.digitalid.com/ ) in Australia, and integrated Paypal for appointment/services payment. On the top of that we have also integrated with Vidyo.io ( https://vidyo.io/ ) for video consultation with medical professionals.

Solution is designed for an aesthetics clinic chain, allowing patients to browse multiple treatment options and packages based on their specific skin concerns.

A visually captivating and interactive telepsychiatry platform for connecting clients with the right counselor using a reliable, secure, and easy-to-use virtual mental healthcare platform. A patient can communicate and consult with the therapists via video conferencing and chat messages. The platform is based on our in-house telehealth components to overcome distance barriers and improve access to mental health services. It also includes a dymanically managed podcast section and blog section to provide education and awareness to user on behavioral health.

A complete laundry services marketplace platform covering both B2B & B2C aspects. This system is allowing service providers manage their end-to-end business operations starting from services management to order completion. With just a few taps, users can narrow down services by different types like stain removal or express ironing, price, or ratings. This way, they can instantly find exactly what they need, without getting frustrated by irrelevant results. By making the search process simple and fast, you enhance the user experience, ensuring both customer satisfaction and loyalty.

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.