Software Consulting and Practices

System Analysis & Prototyping Services

System Analysis & Prototyping Services

We help Australian businesses start strong with clearly scoped system planning and lean prototyping. Our teams work closely with stakeholders to translate ideas into user-ready wireframes and tested workflows.

  • Requirement analysis and feasibility mapping

  • MVP and clickable prototype development

  • UI/UX planning aligned with business logic

We reduce risk and shorten the build cycle with early validation and structured planning.

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Advanced Development Practices for Superior Software

Advanced Development Practices for Superior Software

We use development models that best fit your project goals, timelines, and team setup. Agile, DevOps, and Waterfall are applied based on what brings results fastest and most reliably.

  • Agile and SCRUM for iterative progress

  • DevOps and CI/CD for automation and stability

  • Waterfall, RAD and FDD for structured builds

We ensure timely, high-quality delivery through methods that match your project’s scale.

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WhatsApp Automation for Modern Australian Businesses

WhatsApp Automation for Modern Australian Businesses

We design WhatsApp automation flows that help Australian businesses scale conversations without losing the human touch. Our bots handle queries, scheduling and post-sale follow-ups with ease.

  • Automated replies and customer journeys

  • CRM, ERP and custom platform integration

  • Industry use cases: health, retail, logistics

Smart messaging for faster service, stronger engagement, and real-time response.

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Add on Services

Add on Services

Beyond build and delivery, we help you run, support, and scale your software. Our add-on services ensure stability, uptime, and customer satisfaction long after launch.

  • QA testing and system reliability checks

  • Secure data handling and admin support

  • Ongoing customer and team-level assistance

We provide the operational backbone for long-term software success.

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What our clients say about smartData

Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Peter

Peter

The team impressed us with their deep understanding of our...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Recent Portfolio Projects

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AI Clinical Documentation Platform

AI Clinical Documentation Platform

Astra Health is an AI-driven platform designed to revolutionize clinical documentation. By leveraging multilingual AI-powered solutions, it enables healthcare professionals to automate their administrative tasks, allowing them to focus on providing quality patient care. The platform enhances clinical productivity, ensures accurate documentation, and improves the overall patient experience while reducing administrative burdens. Astra Health aligns with the mission of making healthcare more efficient and patient-centered. It supports diverse healthcare professionals across different languages and settings, ensuring seamless integration into existing medical workflows.

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Heaters E-Commerce Platform

Heaters E-Commerce Platform

Heaters E-Commerce Platform, a family-owned business established in 1990, specializes in providing high-quality heating solutions, including wood and gas heaters, outdoor heating options, and barbecues. The company sought to enhance its online presence by developing a user-friendly website that showcases its diverse product range, offers detailed information on services, and facilitates customer engagement. The objective was to create a digital platform that reflects the company's commitment to quality and customer satisfaction.
The website was designed to:

  • Showcase a comprehensive range of heating products with detailed descriptions and images.
  • Provide information on services such as heater repairs, inspections, and maintenance.
  • Highlight partnerships with renowned brands like Weber, Osburn, and Coonara.
  • Offer contact details, showroom location, and operating hours for customer convenience.
  • Ensure a responsive design for optimal viewing on various devices.
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Cleaning Job Management System

Cleaning Job Management System

It is an Australian-based web and mobile solution targeted to streamline and automate services and in-house business operations of Residential and Commercial Franchise companies. Customers can raise residential/domestic, and commercial cleaning requests through the web and mobile app. There’s also an admin/franchisor interface that is managing franchisee, invoicing & financial, and worker management tasks. Customers can connect with the nearby franchisees in their suburbs and post requests based on their needs through their portal.

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USA App

USA App

Project aims to develop a comprehensive Mobile Workforce Management and Compliance Reporting solution tailored specifically for companies operating in the field of security services. This innovative platform will seamlessly integrate both web and mobile applications to enhance the efficiency, accountability, and compliance of security personnel in the field. 

With Mobile Workforce Management and Compliance Reporting solution, we aim to empower security service companies with the tools they need to optimize their operations, improve compliance, and ensure the safety and security of their clients. This project will enhance efficiency, reduce risks, and ultimately lead to higher client satisfaction and business growth. 

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Behavioural Telehealth Platform

Behavioural Telehealth Platform

Our platform bridges the gap between international workers and students and mental health professionals in their home countries. It offers a culturally sensitive approach to behavioral health by connecting individuals with therapists who understand their unique cultural backgrounds, communication styles, and specific needs. By addressing the challenges that often arise when seeking care abroad, such as language barriers and cultural mismatches, the platform ensures that users receive personalised, empathetic care from professionals they can trust. With seamless virtual consultations, users can access support anytime, regardless of geographic location, creating a supportive and familiar therapeutic environment. This service fosters mental well-being and resilience, making it easier for international communities to maintain strong connections with their home countries while navigating life abroad. 

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NDIS CRM

NDIS CRM

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

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