Software Consulting and Practices

System Analysis & Prototyping Services

System Analysis & Prototyping Services

We help Australian businesses start strong with clearly scoped system planning and lean prototyping. Our teams work closely with stakeholders to translate ideas into user-ready wireframes and tested workflows.

  • Requirement analysis and feasibility mapping

  • MVP and clickable prototype development

  • UI/UX planning aligned with business logic

We reduce risk and shorten the build cycle with early validation and structured planning.

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Advanced Development Practices for Superior Software

Advanced Development Practices for Superior Software

We use development models that best fit your project goals, timelines, and team setup. Agile, DevOps, and Waterfall are applied based on what brings results fastest and most reliably.

  • Agile and SCRUM for iterative progress

  • DevOps and CI/CD for automation and stability

  • Waterfall, RAD and FDD for structured builds

We ensure timely, high-quality delivery through methods that match your project’s scale.

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WhatsApp Automation for Modern Australian Businesses

WhatsApp Automation for Modern Australian Businesses

We design WhatsApp automation flows that help Australian businesses scale conversations without losing the human touch. Our bots handle queries, scheduling and post-sale follow-ups with ease.

  • Automated replies and customer journeys

  • CRM, ERP and custom platform integration

  • Industry use cases: health, retail, logistics

Smart messaging for faster service, stronger engagement, and real-time response.

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Add on Services

Add on Services

Beyond build and delivery, we help you run, support, and scale your software. Our add-on services ensure stability, uptime, and customer satisfaction long after launch.

  • QA testing and system reliability checks

  • Secure data handling and admin support

  • Ongoing customer and team-level assistance

We provide the operational backbone for long-term software success.

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What our clients say about smartData

Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Peter

Peter

The team impressed us with their deep understanding of our...

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Recent Portfolio Projects

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Scalable Construction Supply ERP with AI Automation and Financial Integration

Scalable Construction Supply ERP with AI Automation and Financial Integration

The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.

The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.

Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.

The AI Agents were designed to:

  • Instantly respond to customer queries related to order status, invoices, and delivery timelines
  • Reduce dependency on manual call handling
  • Provide 24/7 support without increasing headcount
  • Assist internal teams with quick data lookup and order insights
  • Improve response time and customer satisfaction

This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.

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Scalable Construction Supply ERP with AI Automation and Financial Integration

Scalable Construction Supply ERP with AI Automation and Financial Integration

The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.

The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.

Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.

The AI Agents were designed to:

  • Instantly respond to customer queries related to order status, invoices, and delivery timelines
  • Reduce dependency on manual call handling
  • Provide 24/7 support without increasing headcount
  • Assist internal teams with quick data lookup and order insights
  • Improve response time and customer satisfaction

This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.

Read more
NIDA Service Marketplace Application

NIDA Service Marketplace Application

The application is a service marketplace connecting customers with freelance service agents and companies. Users can post jobs, search for nearby service providers, and assign tasks based on ratings and reviews. The platform supports job location navigation, QR code generation and scanning, and an escrow payment system via PayPal for secure transactions. Service providers can manage hiring and staffing processes, while administrators oversee platform operations. Customers, individuals, and companies have distinct roles, ensuring a structured workflow. The system facilitates seamless service booking, secure payments, and transparent feedback, enhancing user trust and efficiency in managing freelance and company-based services.

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