Software Consulting and Practices

System Analysis & Prototyping Services

System Analysis & Prototyping Services

We help Australian businesses start strong with clearly scoped system planning and lean prototyping. Our teams work closely with stakeholders to translate ideas into user-ready wireframes and tested workflows.

  • Requirement analysis and feasibility mapping

  • MVP and clickable prototype development

  • UI/UX planning aligned with business logic

We reduce risk and shorten the build cycle with early validation and structured planning.

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Advanced Development Practices for Superior Software

Advanced Development Practices for Superior Software

We use development models that best fit your project goals, timelines, and team setup. Agile, DevOps, and Waterfall are applied based on what brings results fastest and most reliably.

  • Agile and SCRUM for iterative progress

  • DevOps and CI/CD for automation and stability

  • Waterfall, RAD and FDD for structured builds

We ensure timely, high-quality delivery through methods that match your project’s scale.

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WhatsApp Automation for Modern Australian Businesses

WhatsApp Automation for Modern Australian Businesses

We design WhatsApp automation flows that help Australian businesses scale conversations without losing the human touch. Our bots handle queries, scheduling and post-sale follow-ups with ease.

  • Automated replies and customer journeys

  • CRM, ERP and custom platform integration

  • Industry use cases: health, retail, logistics

Smart messaging for faster service, stronger engagement, and real-time response.

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Add on Services

Add on Services

Beyond build and delivery, we help you run, support, and scale your software. Our add-on services ensure stability, uptime, and customer satisfaction long after launch.

  • QA testing and system reliability checks

  • Secure data handling and admin support

  • Ongoing customer and team-level assistance

We provide the operational backbone for long-term software success.

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What our clients say about smartData

Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Recent Portfolio Projects

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Mobile Magic

Mobile Magic

The goal is to provide quick, high-quality repairs for mobile phones, tablets, laptops, and desktops, along with an easy way to buy and sell pre-owned electronics.

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Electronic Consumer Survey

Electronic Consumer Survey

The project aims to develop a web-based dynamic survey platform designed to capture consumer lifestyle preferences and habits. The survey will consist of four sections with approximately 20 questions and will incorporate conditional logic, ensuring that questions adapt based on user responses. If a respondent selects "yes" to a specific question, additional relevant questions will follow, while a "no" response will allow them to proceed to the next section. The survey should be easily accessible via email invitations or be completed directly by operators, ensuring flexibility in data collection.

The system should support data retrieval, reporting, and potential integration with marketing automation tools, making it a scalable and user-friendly solution for consumer engagement.

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AI IoT based Holistic Wellness App

AI IoT based Holistic Wellness App

An intelligent hybrid of wearable technology, artificial intelligence (AI) through an algorithm based matching helps in selection of right health coaches who in turn help in creating the right health and wellness program . Algorithm feeds on users' health and wellness data through a HRA based questionnaire. Based on the responses, the AI-enabled engine creates a personalised health and wellness plan, along with a closest match with a fully qualified and accountable health coach.The coach validates and amends the plans to ensure the best results. The app also offers integration with popular fitness trackers, medical devices, and smartwatches that help users track their performance, nutrition, and get notifications for guided regimen adherence.

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Confectionery CRM

Confectionery CRM

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

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Compliance Management System

Compliance Management System

In today’s regulatory environment, ensuring that service providers meet all compliance requirements is critical. Our platform is designed to address the complexities of managing and tracking compliance documents, a task that is often cumbersome and prone to human error when handled manually.
The platform provides a comprehensive solution by allowing users to upload, store, and manage compliance documents in a centralized repository. The system automatically tracks the status of each document, sending reminders for updates and flagging any discrepancies or missing documentation. Additionally, the platform supports robust reporting features, enabling government bodies and STRAT to generate detailed reports on the compliance status of all service providers in real-time.

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1800Ironing

1800Ironing

A complete laundry services marketplace platform covering both B2B & B2C aspects. This system is allowing service providers manage their end-to-end business operations starting from services management to order completion. With just a few taps, users can narrow down services by different types like stain removal or express ironing, price, or ratings. This way, they can instantly find exactly what they need, without getting frustrated by irrelevant results. By making the search process simple and fast, you enhance the user experience, ensuring both customer satisfaction and loyalty.

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