Technology Solutions

The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.

The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.

Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.

The AI Agents were designed to:

• Instantly respond to customer queries related to order status, invoices, and delivery timelines
• Reduce dependency on manual call handling
• Provide 24/7 support without increasing headcount
• Assist internal teams with quick data lookup and order insights
• Improve response time and customer satisfaction

This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.

We are developing a comprehensive, NDIS-compliant CRM platform for allied health service provider in Australia, focused on supporting children and young people with disabilities through therapies such as Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support.

The platform streamlines end-to-end operations including client onboarding, service agreement management, therapist workflows, session scheduling, case notes, and compliance-driven billing. It enables accurate NDIS service code mapping, automated invoicing aligned with different funding types (Self, Plan, and NDIA-managed), and real-time budget tracking to prevent over-claiming and reduce payment errors.

A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.

Proprietary telemedicine web application that enables patients to extend real-time, video-conferencing, and chat functionality to their network of patients and medical providers. The secured Mobile and web portal also allows patients to create online profiles where they can access and track health-related information, search for medical providers, and schedule and initiate medical online video/chat consultations.

We have also integrated with Digital Id for medical professional verification ( https://www.digitalid.com/ ) in Australia, and integrated Paypal for appointment/services payment. On the top of that we have also integrated with Vidyo.io ( https://vidyo.io/ ) for video consultation with medical professionals.

A staffing agency required a web-based platform to streamline candidate profile generation with a professional, branded layout. The goal was to simplify the process of inputting candidate details, resume parsing, talent scoring, and PDF generation. This tool needed to ensure consistency, branding compliance, and efficiency in preparing candidate profiles for client distribution.

This system was designed to:

• Automate candidate data entry and resume parsing.
• Provide a structured scoring system for assessing candidates.
• Allow recruiters to add insights based on predefined templates.
• Enable profile editing, secure storage, and PDF export with agency branding.
• Ensure a mobile-responsive and user-friendly experience.