Technology Solutions

This system will be used to provide home care to disable patients and provides a fast, easy-of-use, robust solution for the care providers and patient shifts management.

The National Disability Insurance Agency (NDIA) is an independent statutory agency and its role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. NDIS provides grants to disabled patients to take home-care services which help to improve their lives.

We developed this system for the Home care service providers who provide daycare providers to NDIS-approved patients.

The platform is designed to enable businesses to purchase manage their referral processes. It provides a comprehensive solution for businesses to set up and manage their referral programs, track and verify referrals, manage rewards, and interact with referrers. The platform offers both a web and mobile interface, with role-based access for users, businesses, and administrators.

Large shopping centres deal with a constant flow of maintenance requests, tenant issues, and contractor coordination. In this case, the centre’s operations team needed a better way to handle tasks end-to-end – from logging and assigning issues to tracking progress and ensuring timely completion.
To solve this, we developed a purpose-built digital platform that brings everything into one place. It simplifies task management, gives tenants a direct line for raising issues, and provides centre staff and contractors with the tools they need to stay on top of their work. Everything is tracked, nothing falls through the cracks, and everyone is accountable.

The system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. It is managing real-time translation which eliminates language barriers and increased customer behavior.

Key Features:

• Real time communication including integration with multiple channels like WhatsApp, Facebook, SMS, Chat Now, Telegram and others
• One platform to manage all social media handles
• Auto & Real time translation in 109 languages
• Platform customization as per business needs
• Broadcast messaging
• Data reporting
• QR code enabled customer messaging
• Keyword specific autoresponders
• Template based replies

This software streamlines the workflow of a compliance company seeking relevant information and documents from the corporate customers and further processing. In the current phase of the project the compliance company (client) send e-mails to onboarded clients directly to the platform to fill-out a dynamic multi-page questionnaire and uploading relevant documents. Once the information is successfully submitted the TCO officer is prompted every 3 hours. If in case the information is not submitted or is incomplete then the corporates are reminded every 4 days. 

The coroporates can login to resubmit the form annually with pre-filled fields and can change as required. As the user moves forward to the next page of the questionnaire the field details are saved in real-time.