Workflow Automation and Process Management

In the dynamic landscape of Workflow Automation and Process Management, smartData serves as a strategic partner, revolutionizing how businesses streamline and optimize workflows. Our solutions enable businesses to leverage intelligent automation to reduce operational errors and lower costs, enhancing both productivity and customer satisfaction.

Our expertise covers workflow design, automation implementation, and process analysis, providing tools to automate repetitive tasks, minimize errors, and maximize efficiency. Beyond functionality, our user-friendly designs ensure that workflows are intuitive, improving user experience and fostering team engagement.

Partner with smartData to transform operations through innovative Workflow Automation and Process Management, where efficiency, precision, and user-centric design work together to maximize business impact.

Recent Portfolio Projects

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Predictive Dialling Telemarketing

Predictive Dialling Telemarketing

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

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AI Meeting Assistant

AI Meeting Assistant

AI Meeting Assistant is an advanced system providing any business to handle real time transcriptions & result driven analysis during meetings or for recorded meetings. Proposed system is allowing businesses to extract meaningful information from meetings like key topics, action items, MoM, key stakeholders, follow up points etc via AI driven tools.

Key Features:

  • Call recordings and Screen Capturing (update it will be developed in C# not in AI/Python)
  • Audio Transcription
  • Speaker diarization
  • Computer vision analysis Shared screen analysis (slide, title extraction, screen OCR, etc.)
  • Sentiment analysis
  • Topic extraction
  • Keywords and meeting analysis
  • Intent and inferences
  • Identification of action items
  • Summarization
  • Maintaining meeting logs and follow ups
  • Zoom, MS Teams, Google Meet & AWS S3 integration along with manual uploading
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ERP and SCM for furniture production Company

ERP and SCM for furniture production Company

A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.

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ESC and Compliance Automation for Energy Sector

ESC and Compliance Automation for Energy Sector

The primary objective of the compliance process automation platform is to enhance the operational efficiency of the energy company's Energy Saving Certificate (ESC) process. This will be achieved by automating the collection, validation, and reporting of energy savings data related to lighting, air conditioning, heat pumps, and batteries. The platform aims to reduce manual processing time, minimize errors, and ensure compliance with regulatory requirements, ultimately leading to improved accuracy in reporting and increased energy efficiency. 

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AI Enabled Contact Center Automation System

AI Enabled Contact Center Automation System

AI-Based Contact Center System is designed to address this need by providing a state-of-the-art platform that harnesses the power of advanced artificial intelligence. Our system offers a comprehensive suite of tools and features specifically crafted to enhance customer interactions across a range of industries, including Healthcare, Retail, Fintech, Real Estate, and more. By integrating sophisticated AI technologies, we enable contact centers to streamline operations, optimize performance, and deliver superior service. This solution combines real-time transcriptions, intelligent analysis, and interactive bots to create a seamless and efficient customer experience. It is built to not only handle routine inquiries but also to provide deep insights and tailored responses that drive meaningful engagement. Whether managing complex healthcare queries, facilitating financial transactions, or addressing retail customer concerns, our system adapts to the unique demands of each industry.

This innovative platform is designed to be scalable and flexible, catering to both small businesses and large enterprises. By leveraging our AI-Based Contact Center System, organizations can transform their customer service operations, improve response times, and achieve higher levels of customer satisfaction, all while gaining valuable insights into their interactions and performance.

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Compliance Reporting Portal

Compliance Reporting Portal

Our objective is to develop a robust online portal that streamlines compliance reporting for businesses, ensuring they meet their financial and regulatory obligations efficiently and accurately. By providing a user-friendly platform, we aim to simplify complex compliance processes, reduce the risk of errors, and enhance transparency in reporting. The portal will support various regulatory frameworks and adapt to evolving compliance requirements, offering businesses a reliable solution to manage and track their reporting obligations.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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