smartData Benefits

An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

An inspection application for used cars that assists customers in validating the health of the car before purchase and helps them to take an informed decision. This application connects customers and inspectors, who will generate a car health report and sell that report to customers, also displays VHR form carfax (third party) will charge add as add on, and the Inspector will get a commission for each inspection.

Large shopping centres deal with a constant flow of maintenance requests, tenant issues, and contractor coordination. In this case, the centre’s operations team needed a better way to handle tasks end-to-end – from logging and assigning issues to tracking progress and ensuring timely completion.
To solve this, we developed a purpose-built digital platform that brings everything into one place. It simplifies task management, gives tenants a direct line for raising issues, and provides centre staff and contractors with the tools they need to stay on top of their work. Everything is tracked, nothing falls through the cracks, and everyone is accountable.

The application is a service marketplace connecting customers with freelance service agents and companies. Users can post jobs, search for nearby service providers, and assign tasks based on ratings and reviews. The platform supports job location navigation, QR code generation and scanning, and an escrow payment system via PayPal for secure transactions. Service providers can manage hiring and staffing processes, while administrators oversee platform operations. Customers, individuals, and companies have distinct roles, ensuring a structured workflow. The system facilitates seamless service booking, secure payments, and transparent feedback, enhancing user trust and efficiency in managing freelance and company-based services.