Add on Services

We support every stage of your software lifecycle, not just development. Our add-on services ensure quality, security, and long-term system stability. From rigorous testing to secure data handling and responsive support, we help keep your software running smoothly post-launch. We also offer specialised consulting and technical services tailored to complex business needs, making us a reliable partner across the full digital journey.

Ensure Software Excellence with Our Quality Assurance Services​

01

Quality Assurance

Our QA process includes functional, regression, and performance testing to catch issues early. Manual and automated tests ensure smooth, bug-free launches.

02

Data Administration

We manage secure backups, access control, and data migrations to protect critical business data. Our services are custom-fit for compliance and platform needs.

03

Customer Support

We offer post-deployment support, issue resolution, and system training to ensure smooth adoption. Our team keeps systems running and users confident.

Faq's

How Our Expert Solutions Elevate Your Business Efficiency

Efficiency is key to staying competitive in today's fast-paced digital landscape. Our expert-led add-on services streamline operations, reduce manual effort, and improve overall business productivity. From AI-driven automation to scalable cloud solutions, we provide tailored support to help you achieve seamless integration and maximum efficiency. Discover answers to common questions about how our services can revolutionize your workflow.

Absolutely! Our experts analyze your business requirements and tailor add-on services to align with your goals. Whether you need cloud migration, automation, or AI integration, we provide customized solutions.

Our add-on services cater to multiple industries, including healthcare, finance, eCommerce, logistics, real estate, and more. No matter your business type, we have tailored solutions to meet your needs.

Not at all! Our team handles everything from setup to integration. We provide user-friendly solutions and ongoing support, ensuring you can focus on running your business without worrying about technical details.

Recent Portfolio Projects

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AI Powered Calling Agent for Real Estate Teams

AI Powered Calling Agent for Real Estate Teams

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

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Education Platform

Education Platform

It is a tool for online certification and tracking of outcomes. It has both user and administrative modules. 

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Electronic Consumer Survey

Electronic Consumer Survey

The project aims to develop a web-based dynamic survey platform designed to capture consumer lifestyle preferences and habits. The survey will consist of four sections with approximately 20 questions and will incorporate conditional logic, ensuring that questions adapt based on user responses. If a respondent selects "yes" to a specific question, additional relevant questions will follow, while a "no" response will allow them to proceed to the next section. The survey should be easily accessible via email invitations or be completed directly by operators, ensuring flexibility in data collection.

The system should support data retrieval, reporting, and potential integration with marketing automation tools, making it a scalable and user-friendly solution for consumer engagement.

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AI IoT based Holistic Wellness App

AI IoT based Holistic Wellness App

An intelligent hybrid of wearable technology, artificial intelligence (AI) through an algorithm based matching helps in selection of right health coaches who in turn help in creating the right health and wellness program . Algorithm feeds on users' health and wellness data through a HRA based questionnaire. Based on the responses, the AI-enabled engine creates a personalised health and wellness plan, along with a closest match with a fully qualified and accountable health coach.The coach validates and amends the plans to ensure the best results. The app also offers integration with popular fitness trackers, medical devices, and smartwatches that help users track their performance, nutrition, and get notifications for guided regimen adherence.

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NDIS CRM

NDIS CRM

Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

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Custom Apparel & Uniform Retail Marketplace

Custom Apparel & Uniform Retail Marketplace

Custom Apparel & Uniform Retail Marketplace, a leading supplier of uniforms and workwear in Australia, sought to enhance its online presence by developing a comprehensive e-commerce platform. The objective was to create a user-friendly website that showcases their extensive product range, facilitates online purchases, and provides detailed information on their offerings. The platform needed to cater to various industries, including corporate, hospitality, healthcare, and sports sectors.
The website was designed to:

  • Present a vast array of uniform products with detailed descriptions and high-quality images.
  • Enable seamless online purchasing with secure payment gateways.
  • Provide information on bulk buying options and customization services.
  • Offer an intuitive navigation system for users to easily find products by category.
  • Ensure a responsive design for optimal viewing on various devices.
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What our clients say about smartData

Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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