Add on Services

We support every stage of your software lifecycle, not just development. Our add-on services ensure quality, security, and long-term system stability. From rigorous testing to secure data handling and responsive support, we help keep your software running smoothly post-launch. We also offer specialised consulting and technical services tailored to complex business needs, making us a reliable partner across the full digital journey.

Ensure Software Excellence with Our Quality Assurance Services​

01

Quality Assurance

Our QA process includes functional, regression, and performance testing to catch issues early. Manual and automated tests ensure smooth, bug-free launches.

02

Data Administration

We manage secure backups, access control, and data migrations to protect critical business data. Our services are custom-fit for compliance and platform needs.

03

Customer Support

We offer post-deployment support, issue resolution, and system training to ensure smooth adoption. Our team keeps systems running and users confident.

Faq's

How Our Expert Solutions Elevate Your Business Efficiency

Efficiency is key to staying competitive in today's fast-paced digital landscape. Our expert-led add-on services streamline operations, reduce manual effort, and improve overall business productivity. From AI-driven automation to scalable cloud solutions, we provide tailored support to help you achieve seamless integration and maximum efficiency. Discover answers to common questions about how our services can revolutionize your workflow.

Absolutely! Our experts analyze your business requirements and tailor add-on services to align with your goals. Whether you need cloud migration, automation, or AI integration, we provide customized solutions.

Our add-on services cater to multiple industries, including healthcare, finance, eCommerce, logistics, real estate, and more. No matter your business type, we have tailored solutions to meet your needs.

Not at all! Our team handles everything from setup to integration. We provide user-friendly solutions and ongoing support, ensuring you can focus on running your business without worrying about technical details.

Recent Portfolio Projects

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Electronic Consumer Survey

Electronic Consumer Survey

The project aims to develop a web-based dynamic survey platform designed to capture consumer lifestyle preferences and habits. The survey will consist of four sections with approximately 20 questions and will incorporate conditional logic, ensuring that questions adapt based on user responses. If a respondent selects "yes" to a specific question, additional relevant questions will follow, while a "no" response will allow them to proceed to the next section. The survey should be easily accessible via email invitations or be completed directly by operators, ensuring flexibility in data collection.

The system should support data retrieval, reporting, and potential integration with marketing automation tools, making it a scalable and user-friendly solution for consumer engagement.

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Behavioural Telehealth Platform

Behavioural Telehealth Platform

Our platform bridges the gap between international workers and students and mental health professionals in their home countries. It offers a culturally sensitive approach to behavioral health by connecting individuals with therapists who understand their unique cultural backgrounds, communication styles, and specific needs. By addressing the challenges that often arise when seeking care abroad, such as language barriers and cultural mismatches, the platform ensures that users receive personalised, empathetic care from professionals they can trust. With seamless virtual consultations, users can access support anytime, regardless of geographic location, creating a supportive and familiar therapeutic environment. This service fosters mental well-being and resilience, making it easier for international communities to maintain strong connections with their home countries while navigating life abroad. 

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Confectionery CRM

Confectionery CRM

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

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FoneKing – Power BI Reprots

FoneKing – Power BI Reprots

This project involves creating analytical reports and dashboards for retail sales and healthcare metrics. The store sales report tracks sales performance using key metrics such as total sales, targets, and period-based sales comparisons, with filters for date and location. The repair summary report provides insights into repair activities with visual charts and multiple filters. The top sales report highlights salesperson performance, while the top sellers report lists best-selling products. In healthcare, dashboards focus on patient-related metrics, engagement, and group analysis, offering insights into appointments, measures, and patient interactions with various filtering options for effective data analysis and decision-making.

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Document and Process Automation Platform

Document and Process Automation Platform

An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.

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MyDNA MS Dynamics CRM

MyDNA MS Dynamics CRM

myDNA empowers individuals to make informed health, wellness, and medication decisions through genetic insights. Their accredited labs in Melbourne and Houston generate clinically actionable DNA reports—covering pharmacogenomics, nutrigenomics, carrier status, disease susceptibility, and more.

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What our clients say about smartData

Peter

Peter

The team impressed us with their deep understanding of our...

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Gavin

Gavin

We recently partnered with smartData,for a critical workforce management project....

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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