Add on Services

We support every stage of your software lifecycle, not just development. Our add-on services ensure quality, security, and long-term system stability. From rigorous testing to secure data handling and responsive support, we help keep your software running smoothly post-launch. We also offer specialised consulting and technical services tailored to complex business needs, making us a reliable partner across the full digital journey.

Ensure Software Excellence with Our Quality Assurance Services​

01

Quality Assurance

Our QA process includes functional, regression, and performance testing to catch issues early. Manual and automated tests ensure smooth, bug-free launches.

02

Data Administration

We manage secure backups, access control, and data migrations to protect critical business data. Our services are custom-fit for compliance and platform needs.

03

Customer Support

We offer post-deployment support, issue resolution, and system training to ensure smooth adoption. Our team keeps systems running and users confident.

Faq's

How Our Expert Solutions Elevate Your Business Efficiency

Efficiency is key to staying competitive in today's fast-paced digital landscape. Our expert-led add-on services streamline operations, reduce manual effort, and improve overall business productivity. From AI-driven automation to scalable cloud solutions, we provide tailored support to help you achieve seamless integration and maximum efficiency. Discover answers to common questions about how our services can revolutionize your workflow.

Absolutely! Our experts analyze your business requirements and tailor add-on services to align with your goals. Whether you need cloud migration, automation, or AI integration, we provide customized solutions.

Our add-on services cater to multiple industries, including healthcare, finance, eCommerce, logistics, real estate, and more. No matter your business type, we have tailored solutions to meet your needs.

Not at all! Our team handles everything from setup to integration. We provide user-friendly solutions and ongoing support, ensuring you can focus on running your business without worrying about technical details.

Recent Portfolio Projects

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MyDNA MS Dynamics CRM

MyDNA MS Dynamics CRM

myDNA empowers individuals to make informed health, wellness, and medication decisions through genetic insights. Their accredited labs in Melbourne and Houston generate clinically actionable DNA reports—covering pharmacogenomics, nutrigenomics, carrier status, disease susceptibility, and more.

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Confectionery CRM

Confectionery CRM

The application is developed for a personalized confectionery company operating in Australia since 2008 which aims to provide its customers' personalized chocolates/labels for their different occasions, events via high-end designs, flexible customizations and quality products with ease of delivery. Our team was involved to build an in-house CRM, artwork management and order management portal named “Charlie” for the client. Initially, the client was managing all this via different 3rd party applications but we developed a single system to manage all these activities. Orders in the application come from 3 different websites which client has along with few offline orders too. Our aim was to streamline this whole order management, artwork management process and give admin ease to give its customers a smooth service. We developed a CRM and artwork approval system including web forms to accept leads. The application allows us to pull data from Insightly CRM which the customer had been using for order management. Complete artwork management portal has been developed which allows customers to view their current artwork status and also send reminders to customers for approval on artwork so that once approved work can be sent for further order processing. Key functionality here was of tag and status management (similar to what ship station API does) where different tags/status of the order were managed and corresponding updates via email were sent to customers to keep them updated. Once artwork is approved, then order is processed and we have done integration with the “Dear Inventory” system to manage all the inventory and XERO API was integrated for invoice management.

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FoneKing – Power BI Reprots

FoneKing – Power BI Reprots

This project involves creating analytical reports and dashboards for retail sales and healthcare metrics. The store sales report tracks sales performance using key metrics such as total sales, targets, and period-based sales comparisons, with filters for date and location. The repair summary report provides insights into repair activities with visual charts and multiple filters. The top sales report highlights salesperson performance, while the top sellers report lists best-selling products. In healthcare, dashboards focus on patient-related metrics, engagement, and group analysis, offering insights into appointments, measures, and patient interactions with various filtering options for effective data analysis and decision-making.

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Country Opinions

Country Opinions

Our automation platform is designed to transform the delivery of market research services for organizations, government agencies, and other sectors. By streamlining the entire research process—from data collection to analysis and reporting—our platform offers a comprehensive, user-friendly solution that enhances efficiency, reduces costs, and delivers high-quality insights.

The platform is equipped with advanced features like dynamic surveys, customizable reporting, and real-time dashboards, making it easier for users to gather and analyze data. Whether you’re looking to conduct large-scale surveys, generate detailed reports, or access real-time insights, our platform provides the tools needed to make informed decisions quickly and effectively.

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Toyness App Bug Fixation

Toyness App Bug Fixation

Toyness is a multilingual go to online kids store with massive collection of kid’s toys sorted under different categories.The app facilitates seamless buying experience through one-step checkout process, multi-payment options,  order tracking and and easy refund/return management. The app also has an integrated web-based system for admin to manage product categories, inventory and order management, shipment handling, and setting multiple languages.

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1800Ironing

1800Ironing

A complete laundry services marketplace platform covering both B2B & B2C aspects. This system is allowing service providers manage their end-to-end business operations starting from services management to order completion. With just a few taps, users can narrow down services by different types like stain removal or express ironing, price, or ratings. This way, they can instantly find exactly what they need, without getting frustrated by irrelevant results. By making the search process simple and fast, you enhance the user experience, ensuring both customer satisfaction and loyalty.

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What our clients say about smartData

Peter

Peter

The team impressed us with their deep understanding of our...

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Ben

Ben

We have clients throughout Australia, New Zealand and Asia. smartData...

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Kawasaki

Kawasaki

I came to smartData from Japan with a motive of collaboration...

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Jatin

Jatin

Team smartData guided us through every stage, from business analysis...

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smartData Benefits

Tailored Solution

We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.

Systems Modernization

Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.

Trust & Transparency

Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.

We take a 360 degree approach

We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.

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