AI-Powered Healthcare Chatbot & Virtual Assistant Solutions in Australia

AI-Powered web Development Solutions

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

AI-Powered Healthcare Chatbot & Virtual Assistant Solutions

At smartData Inc., our experts develop AI-powered healthcare chatbots and virtual assistant solutions that revolutionize patient care and medical support. These intelligent assistants provide 24/7 real-time responses, helping patients schedule appointments, receive medication reminders, and access personalized health advice. With advanced natural language processing (NLP) and machine learning, our chatbots engage in human-like conversations, making healthcare more accessible, efficient, and patient-centric.

Our AI-powered virtual assistants seamlessly integrate with electronic health records (EHRs), telemedicine platforms, and hospital management systems to automate administrative tasks. From handling patient inquiries and symptom analysis to guiding users through insurance claims, our AI solutions reduce staff workload while improving response times. Whether in hospitals, clinics, or remote healthcare setups, our AI chatbots enhance operational efficiency and ensure seamless patient interactions. With a focus on data security and HIPAA compliance, our AI-driven chatbots prioritize patient confidentiality while delivering reliable healthcare assistance. They continuously learn from interactions to improve accuracy, offering customized health recommendations and proactive care solutions. Whether you're looking to enhance patient engagement, streamline workflows, or provide round-the-clock medical support, our AI-powered chatbots and virtual assistants are designed to elevate the future of digital healthcare.

AI-Powered Healthcare Chatbot Development Services

AI-Powered Patient Assistance Chatbots

Our experts develop AI-powered patient assistance chatbots that provide instant responses to patient queries, appointment scheduling, and symptom analysis. These chatbots reduce wait times and improve patient engagement with real-time assistance, ensuring a seamless healthcare experience.

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Virtual Health Assistants for Telemedicine

We build intelligent virtual health assistants that integrate with telemedicine platforms, allowing patients to consult doctors, receive prescriptions, and track treatment progress. Our AI-driven solutions enhance remote healthcare access, making virtual consultations smoother and more efficient.

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AI Chatbots for Appointment Scheduling

Our AI chatbots automate appointment bookings, cancellations, and reminders, reducing administrative workload and minimizing patient no-shows. With real-time calendar syncing, patients can effortlessly schedule visits while ensuring better time management for healthcare providers.

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AI Chatbots for Medication Reminders

Our AI-driven medication reminder chatbots help patients follow prescribed treatment plans by sending automated reminders. They ensure medication adherence, reducing health risks and improving treatment effectiveness through personalized notifications.

Virtual Nursing Assistants

We create virtual nursing assistants that offer real-time patient monitoring, answer basic medical queries, and assist healthcare professionals in routine tasks. These AI-powered solutions help optimize healthcare workflows and improve patient care efficiency.

AI Chatbots for Chronic Disease Management

We develop AI-powered virtual assistants to support patients managing chronic conditions such as diabetes, hypertension, and asthma. These chatbots track symptoms, provide lifestyle recommendations, and remind users about medical checkups.

AI Chatbots for Lab Test Bookings & Results

We create AI-powered chatbots that allow patients to book lab tests, track reports, and understand their results. These virtual assistants enhance efficiency by reducing wait times and improving accessibility to diagnostic information.

AI-Powered Chatbots for Emergency Assistance

We build emergency response chatbots that guide users through first-aid procedures during critical situations. These bots can provide CPR instructions, stroke or heart attack warning signs, and connect users with nearby emergency services instantly.

AI Chatbots for Pediatric Care & Child Health

We develop child-friendly AI chatbots that assist parents with child healthcare needs. From vaccination schedules to nutrition advice and common childhood illness guidance, these bots help parents make informed decisions about their child's well-being.

AI Chatbots for Personalized Diet & Nutrition Plans

We create AI chatbots that offer personalized diet and nutrition recommendations based on a patient’s medical history, lifestyle, and dietary preferences. These bots can help users track calorie intake, suggest meal plans, and promote healthy eating habits.

Faq's

We Develop AI-Powered Healthcare Chatbots for Smarter Patient Care

At smartData Inc., we specialize in building intelligent healthcare chatbots that enhance patient interactions, streamline workflows, and improve care accessibility. Our AI-driven chatbots handle appointment scheduling, symptom assessment, medication reminders, and real-time patient support. Designed for seamless integration with healthcare systems, these solutions reduce administrative burdens and empower healthcare providers with data-driven insights.

Absolutely! Our AI virtual assistants automate routine patient inquiries, appointment scheduling, and post-treatment care guidance, reducing the workload on hospital staff. This allows medical professionals to focus more on critical cases while ensuring patients receive prompt responses.

Yes, our AI chatbots seamlessly integrate with Electronic Health Records (EHR), telemedicine platforms, and hospital management systems to provide real-time data access, automate workflows, and enhance operational efficiency in healthcare facilities.

Yes, our AI-powered virtual assistants seamlessly integrate with EHR (Electronic Health Records), hospital management systems, telemedicine platforms, and billing software. This ensures smooth data synchronization, allowing healthcare providers to access real-time patient information efficiently.

Recent Portfolio Projects

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Restaurant Website with QR on Table (Cloud Menu & Ordering System)

Restaurant Website with QR on Table (Cloud Menu & Ordering System)

The project involves building a SaaS-based web portal that enables restaurants to generate unique QR codes for each table and for takeaway orders. When scanned, these QR codes allow customers to view a digital menu, place orders, and select payment options such as PayNow or PayLater. The system provides restaurant owners with an admin panel to manage menus, orders, payments, and subscription plans.
Additionally, a mobile app was developed for restaurant staff to manage incoming orders, track payment status, and receive alerts. The platform includes customizable themes, reporting tools, and supports different subscription models.

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Customer Service and Communication Platform

Customer Service and Communication Platform

This system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. This system is managing real time translation, which eliminates language barriers and increased customer behavior

Key Features:

  • Real time communication including integration with multiple channels like WhatsApp, Facebook, SMS, Chat Now, Telegram and others
  • One platform to manage all social media handles
  • Auto & Real time translation in 109 languages
  • Platform customization as per business needs
  • Broadcast messaging
  • Data reporting
  • QR code enabled customer messaging
  • Keyword specific autoresponders
  • Template based replies
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Mental Health Counselling Platform

Mental Health Counselling Platform

The application aims to keep individuals and employees mentally healthy and motivated. It is a telehealth platform which makes mental health support accessible with real-time secure video counselling and offers training to managers and employers. It is developed on a HIPAA compliant secure architecture and has a proprietary matching algorithms to connect clients with the most effective mental health counsellors or life coaches. This platform also offers legal, financial and career advisory services. 

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On demand road side assistance

On demand road side assistance

It is a roadside assistance application that connects customers in need of help with service providers and drivers. Customers will be able to select from a range of services such as flat-tire repair, out-of-gas, out-of-fuel, jump start, and towing. Questions will be asked to capture the customer's requirements and provide relevant service, suggestions, and cost. Customers can also contact vendors to buy spare parts such as new tires or batteries.

Drivers can sign up as independent drivers or as managers to manage a fleet of drivers. They must be verified by the admin before being able to access the application and will be able to accept requests to provide delivery and service or manage the pickup, delivery, and service.

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Real Estate Management

Real Estate Management

A real estate management software and is fully integrated and highly automated productivity platform. It simplifies your front and back office functions.

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E-Mail Automation Software

E-Mail Automation Software

ZENFLOWS AI Mail Automation Software is an AI-driven email response system that automates customer interactions and manages incidents requiring manual intervention. It leverages OpenAI GPT-3.5 Turbo, trained on FAQs with semantic similarity matching, to provide accurate responses.

Emails with low AI confidence scores are flagged for manual review, ensuring accuracy. The system securely integrates with Gmail, Outlook, and IMAP/SMTP using OAuth 2.0. Additionally, AfterShip API integration automates order tracking responses, while a React.js-based dashboard offers real-time analytics on AI performance. Subscription-based plans are managed via Stripe integration.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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